Site Data Collector
Virtix Health
part-time
Posted on:
Location Type: Hybrid
Location: United States
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About the role
- Conduct onsite medical record retrieval appointments at medical provider offices within a 60-mile radius of the employee’s home.
- Coordinate as needed with provider offices to confirm appointments, access requirements, and retrieval expectations.
- Maintain professional, positive relationships with provider office staff.
- Accurately document appointment outcomes, records retrieved, and follow-up needs in company systems.
- Meet productivity, quality, schedule adherence and turnaround time expectations for field-based projects.
- Accurately and efficiently conduct medical record abstraction services both in-person and electronically.
- Scan relevant components of the medical record to support clinical reviews to be performed.
- Contact provider offices to request access to EMR systems for retrieval, or onsite collection.
- Identify and coordinate the retrieval method and scheduling of record retrieval with provider offices.
- Schedule retrieval with accurate and timely results, using the Virtix Health retrieval applications.
- Provide professional communication and through exceptional customer service with provider offices throughout the record retrieval process.
- Enter, maintain, and attach records into the in-house computer applications to document and track record retrievals.
- Work directly with provider office staff and IT contacts to secure access to electronic medical record (EMR) systems, including requesting and managing user credentials, permissions, and access approvals.
- Coordinate and securely submit member lists and chart pull lists to provider offices (as needed) in accordance with client and project requirements.
- Track chart retrieval activity, access status, and completion progress using internal tracking tools and workflows.
- Report daily productivity numbers to immediate supervisor through accurate and consistent maintenance of daily production trackers; Pass quality and accuracy audits in accordance with departmental expectations; Satisfactorily Fulfill responsibilities and/or duties that may be reasonably provided by Virtix Health for the purpose of achieving operational and financial success of the company.
Requirements
- Clinical experience is preferred – such as medical assistant, certified nursing assistant, medical clerk or related experience.
- Experience supporting risk adjustment, HEDIS, or chart review programs preferred.
- Knowledge, experience and/or training in accurate data entry, office equipment and procedures required.
- Ability to communicate clearly through verbal and written communication, using proper spelling and grammar.
- Ability to work independently while meeting productivity expectations.
- Professionally skilled in verbal and written communication. (Basic Excel/Outlook/Adobe experience is preferred).
- Must be willing to travel within a 60 mile radius of home to facilities for onsite collection.
- Demonstrate accuracy and attention to detail in the retrieval lifecycle process.
- Must have reliable high-speed internet.
- Knowledge of HIPAA and healthcare data security requirements.
- Computer skills with navigation of applications.
Benefits
- None specified 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical record retrievalmedical record abstractiondata entrychart reviewrisk adjustmentHEDISEMR systemsdocumentationattention to detailproductivity tracking
Soft Skills
communicationcustomer serviceindependenceprofessionalismrelationship managementorganizational skillsaccuracytime managementproblem-solvingteam collaboration
Certifications
medical assistantcertified nursing assistantmedical clerk