RCM Collections Lead Specialist

Virta Health

Collections Lead Specialist leading Tier 3 accounts-receivable recovery at Virta Health, a virtual metabolic-care company. Coaching collections staff, resolving denials, and monitoring payer performance and AR aging.

Posted 8/18/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $64,500 - $83,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Revenue Cycle Management with a strong focus on collections, accounts receivable follow-up, and team leadership. Proficient in advanced Excel functions and coding standards, while ensuring compliance with HIPAA regulations.

Highest-signal resume keywords

Revenue Cycle ManagementTeam LeadershipAdvanced Excel SkillsCPT, HCPCS, ICD-10 CodingEHR and CRM Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts Receivable Follow-UpDenial ResolutionData AnalysisProductivity ScorecardsDocumentation StandardsVLOOKUPPivot TablesData CleaningClaim AdjudicationTimely Filing Limit Policies

Soft Skills

Organizational SkillsMentoringCommunication

Tools & Technologies

EHR PlatformsClearinghouse PlatformsPayer PortalsSalesforceAthenaCandid Health

Industry Keywords

HealthcareCollectionsAR ManagementHIPAA CompliancePayer Disputes

About the role

Key responsibilities & impact

Lead and develop a team of Collections Specialists, setting daily priorities and enforcing follow-up cadences and documentation standards
Directly manage part of the Tier 3 AR portfolio, including payer follow-up, denial resolution, and escalation calls
Serve as the first escalation point for complex denials, payer disputes, and accounts requiring advanced review or documentation
Track team-level AR aging and denial trends, report KPI performance, and flag systemic issues with data-supported recommendations
Ensure consistent use of productivity scorecards, standardized follow-up templates, and auditable documentation practices
Complete 30-, 60-, and 90-day onboarding objectives, including learning RCM platforms, establishing productivity expectations, providing weekly performance summaries, and leading an improvement initiative

Requirements

What you’ll need

4+ years in healthcare Revenue Cycle Management with specialized focus on collections and AR follow-up
Previous experience leading, mentoring, or training billing specialists or contractors in an RCM environment
Advanced Excel skills, including VLOOKUPs, Pivot Tables, and data cleaning
Expert-level understanding of CPT, HCPCS, and ICD-10 coding
Knowledge of commercial and government payer timely filing limit policies and claim adjudication
Proficiency navigating EHRs, clearinghouse platforms, payer portals, and CRM platforms such as Salesforce
Athena or Candid Health experience is a plus
Ability to remain organized while managing team workload and a personal account portfolio simultaneously
Must follow HIPAA-related security and privacy procedures and maintain patient confidentiality

Benefits

Comp & perks

Offers equity
Remote work / remote-first company
Office hubs in Denver and San Francisco
Security and privacy training will be provided