Lead Specialist, RCM Direct Billing

Virta Health

RCM billing lead managing receivables and reconciliations for Virta Health’s virtual metabolic-care platform. Resolving employer-client billing issues across Finance, Product, and Client Success.

Posted 8/18/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $54,500 - $70,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in accounts receivable management, including cash application, billing discrepancy resolution, and AR aging analysis. Proficient in collaborating with cross-functional teams to enhance billing processes and ensure compliance with HIPAA regulations.

Highest-signal resume keywords

Accounts Receivable ManagementBilling Discrepancy ResearchAR Aging AnalysisCross-Functional CollaborationHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash ApplicationInvoice-Level Payment MatchingAccount ReconciliationBilling Workflow ImprovementsReporting and Documentation

Soft Skills

Clear CommunicationProactive Problem SolvingCollaboration

Tools & Technologies

ZuoraNetSuiteAthena

Industry Keywords

Revenue Cycle ManagementSubscription BillingSaaSEmployer BenefitsPMPM

About the role

Key responsibilities & impact

Lead day-to-day accounts receivable activities for direct-billed employer clients, including cash application, account review, payment matching, and outstanding-balance follow-up
Monitor direct-bill AR aging, investigate discrepancies, support collections, and escalate complex or high-risk issues
Research and respond to billing inquiries about invoice amounts, billing periods, member counts, credits, and payment application
Partner with Finance, Product, and Client Success to resolve billing issues and ensure accurate, timely client-facing information
Reconcile Zuora, NetSuite, Athena, and related reporting by identifying and resolving mismatches
Review non-standard billing requests, document client-specific requirements, and coordinate with internal teams
Maintain records of billing inquiries, adjustments, collections activity, and issue resolution
Prepare recurring AR aging and billing reports and communicate trends, risks, and unresolved issues to RCM leadership
Follow billing controls, including write-off approval requirements, and maintain supporting documentation
Recommend billing workflow improvements and help update standard operating procedures
In the first 90 days, learn Virta’s direct billing model, systems, billing calendar, and client population; independently process payments; build cross-functional relationships; monitor assigned accounts; document workflows; and identify a practical improvement opportunity

Requirements

What you’ll need

3+ years of experience in accounts receivable, billing, revenue cycle management, or a related operational function
Experience in a subscription, SaaS, PMPM, healthcare, employer benefits, or similarly recurring billing environment
Working knowledge of cash application, invoice-level payment matching, AR aging, account reconciliation, and billing discrepancy research
Ability to communicate billing information clearly and collaborate with Finance, Product, Client Success, and other cross-functional partners
Proactive use of AI tools to improve individual output and efficiency
Ability to follow HIPAA-related security and privacy procedures and maintain patient information confidentiality
Legal authorization to work in the United States is requested in the application

Benefits

Comp & perks

Equity offered
Remote-first work arrangement
Office hubs in Denver and San Francisco
Security and privacy training
Compensation based on qualifications and experience