Member Operations Specialist

Vira Health

Member Operations Specialist managing operational workflows for Vira Health's virtual clinics. Ensuring high standards in clinical operations amid a remote-first environment.

Posted 6/9/2026full-timeRemote • 🇬🇧 United KingdomJuniorMid-Level💰 £20,000 - £35,000 per yearWebsite

About the role

Key responsibilities & impact

Run our clinics, daily.
Be the first responder for members.
Own clinical governance and compliance workflows.
Improve how we work.

Requirements

What you’ll need

2+ years in clinical operations, virtual care, or healthcare member support.
Working knowledge of the US healthcare system is essential.
Strong attention to detail, paired with the drive to improve.
Full ownership in a remote, async environment.
Strong prioritisation across competing queues and timezones.
Excellent written and verbal communication.
Comfortable across digital platforms and health technology tools.
Compassionate, empathetic, and non-judgmental in all member interactions.
Cultural humility and a genuine commitment to serving diverse communities.

Benefits

Comp & perks

Remote-first, with a flexible and internationally distributed team.
A mission-driven environment where your work has a direct and meaningful impact on the health outcomes of women and families worldwide.
Values-led culture built around being Bold, listening deeply, and pursuing Excellence.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical operationsvirtual carehealthcare member supportcompliance workflowsattention to detaildigital platformshealth technology tools

Soft Skills

drive to improvefull ownershipstrong prioritisationexcellent written communicationexcellent verbal communicationcompassionateempatheticnon-judgmentalcultural humilitycommitment to serving diverse communities