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Counselor Advocate
Violence Intervention ProgramCounselor Advocate providing crisis intervention and self-empowerment counseling for Latinx survivors of domestic and sexual violence. Engaging in intensive case management and support services.
About the role
Key responsibilities & impact- The Counselor Advocate provides crisis intervention and self-empowerment counseling in both individual and group settings to survivors of gender-based violence.
- Conduct initial needs assessments on all clients and their children to identify needs and goals during the initial intake and reevaluate as necessary.
- Provide intensive case management services based on the program participant (s) needs/goals and service plan, including weekly (scheduled) case management sessions.
- Provide personal support for the families, including but not limited to translation and accompaniment services as it relates to public assistance and housing.
- Provide information and referrals; advocacy and accompaniment to participants throughout the legal, immigration, social, and human resources systems.
- Assist participants with educational needs by advocating for tutoring services, school placement, parent/teacher/child involvement, and medical services.
- Maintain proper documentation (case notes, reports, and statistical information) on time for all clients.
- Consistently assess clients' safety to ensure their security and that of their children, as their situation may shift with changing conditions.
- Create a safety plan as needed.
- Provide crisis and promote self-esteem/motivation to participants, including identifying and providing referrals to outside therapeutic services as needed.
- Facilitate weekly, monthly, and/or bi-monthly age-appropriate bi-lingual support groups.
Requirements
What you’ll need- Bachelor's degree or relevant experience
- Fully Bilingual Required (English/Spanish – verbal and written).
- Must have advocacy and/or counseling experience in domestic violence, women and children’s issues, or related fields.
- Strong verbal and written communication and documenting skills.
- Must be well-organized, work independently and collectively, and maintain a flexible schedule.
- Must be knowledgeable in working with diverse communities, particularly Latinx, people of color, and low-income populations, and deliver culturally competent services.
- Must have the ability to operate office equipment such as computers, copy machines, fax machines, phone systems, etc., with strong internet and software skills, incl. Microsoft Office and client database.
- Must be able to exercise good judgment, compassion, and sensitivity at all times to provide trauma-informed care.
- Must ensure agency, program, and client confidentiality at all times.
- Must work well with a team and bring self-awareness and accountability to the workplace.
- Must be passionate about intersectional social justice issues impacting survivors of trauma.
Benefits
Comp & perks- We cover 85% of the cost of medical, dental, and vision coverage for employee and dependents.
- Flexible Spending Accounts & Health Savings Accounts available.
- Unlimited Paid Time Off program, 12 paid holidays, a mid-year and end-of-year office closure.
- Summer Friday schedule (optional)
- Commuter benefits (Mass Transit & Parking)
- 403b retirement plan
- Employee Assistance Program
- Disability & Life Insurance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
crisis interventionself-empowerment counselingcase managementneeds assessmentsafety planningadvocacycounselingdocumentationtrauma-informed carebilingual communication
Soft Skills
strong communication skillsorganizational skillsindependenceteamworkflexibilitycultural competencecompassionsensitivityself-awarenessaccountability
Certifications
Bachelor's degree