Lead Residential Counselor, Mental Health Services

Vinfen

Lead Residential Counselor supporting independent living in Vinfen’s Massachusetts mental health residences. Administering medications, providing crisis support, and maintaining safe, recovery-oriented homes.

Posted 8/14/2026full-timeNewburyport • Massachusetts • 🇺🇸 United StatesSenior💰 $25 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates the ability to provide direct support in a residential setting, implement treatment plans, and assist individuals facing mental health challenges in achieving independent living. Proficient in crisis intervention, medication management, and fostering a collaborative environment while maintaining compliance with relevant policies.

Highest-signal resume keywords

Crisis InterventionMedication ManagementResidential CounselingHuman Services ExperienceDocumentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Treatment Plan ImplementationMedication AdministrationGrocery ShoppingMeal PreparationPhysical Site MaintenanceDocumentationInfection-Control InventoryComputer OperationLifting TechniquesActivities of Daily Living Assistance

Soft Skills

CommunicationRelationship BuildingCultural SensitivityDecision MakingPrioritization

Tools & Technologies

Personal ComputerCalculatorCopierPrinter

Certifications & Qualifications

Valid US Driver's License

Industry Keywords

Residential SettingMental Health ChallengesQuality ImprovementEvidence-Based PracticesSupportive Relationships

About the role

Key responsibilities & impact

Provide direct service in a GLE/SIE residential setting
Help Persons Served overcome barriers to and prepare for independent living
Implement Treatment Plan support interventions under LPHA Clinician coaching and support
Assist the Program Director with orientation, daily assignments, administrative officer duties, and program operations
Collaborate with Integrated Team members to address Persons Served needs
Schedule and facilitate weekly resident group meetings, including menu input
Perform grocery shopping, meal preparation, and physical site maintenance
Store, administer, document, and dispose of medications according to MAP requirements and company policy
Teach Persons Served medication management
Provide crisis interventions and access on-call backup when needed
Encourage social interaction and create a welcoming, collaborative residential environment
Advocate for Persons Served and serve as a resource for neighbors
Attend trainings, supervision, and staff meetings
Complete required documentation, incident documentation, and infection-control inventories
Contribute to quality improvement goals and evidence-based practices
Assist with organization of surveillance testing as needed
Perform other related duties as assigned

Requirements

What you’ll need

High school diploma or equivalent required
Associate’s degree in a human service discipline preferred
One year as a residential counselor working with Persons Served facing mental health challenges preferred
One to two years of job-specific human services experience preferred
Valid US driver's license required at employment
At least 21 years of age
Must have maintained a valid US driver's license for at least six months
Must pass a driver's screening background check
Personal-vehicle drivers must maintain adequate insurance and a safe driving record
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, and maneuver through narrow spaces
Ability to lift at least 25 pounds using proper lifting techniques or a two-person lift
Ability to assist Persons Served with activities of daily living
Ability to operate a computer, calculator, copier, and printer
Ability to communicate with Persons Served, staff, and external representatives
Knowledge of personal computer applications and equipment
Ability to establish supportive, trusting relationships with Persons Served, families, and neighbors
Ability to balance competing priorities and make independent judgments and decisions
Ability to work professionally and confidentially
Sensitivity to cultural, religious, ethnic, disability, and gender issues

Benefits

Comp & perks

CPR certification required within two weeks of hire
First Aid certification required within two weeks of hire
MAP certification required within 150 days of hire
Vinfen is an Equal Opportunity Employer