Lead Residential Counselor

Vinfen

Lead Residential Counselor supporting residents with mental health and developmental needs at Vinfen, a Massachusetts community-services nonprofit. Promoting independent living through treatment-plan support, medication administration, crisis intervention, and residential care.

Posted 8/7/2026full-timeVineyard Haven • Massachusetts • 🇺🇸 United StatesSenior💰 $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates the ability to provide direct support in a residential setting, implement treatment plans, and advocate for individuals while maintaining a safe and collaborative environment. Proficient in crisis intervention, documentation, and facilitating group meetings, with a strong emphasis on interpersonal relationships and cultural sensitivity.

Highest-signal resume keywords

Crisis InterventionTreatment Plan ImplementationDocumentation and ReportingAdvocacy for Persons ServedInterpersonal Relationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Residential CounselingMedication AdministrationActivities of Daily Living AssistanceGrocery ShoppingMeal PreparationComputer OperationDocumentation SkillsQuality Improvement ActivitiesSite MaintenanceDriving

Soft Skills

Trust BuildingCultural SensitivityDecision MakingProfessionalismCommunication

Tools & Technologies

Personal Computer ApplicationsCalculatorCopierPrinter

Certifications & Qualifications

CPR CertificationFirst Aid CertificationMAP Certification

Industry Keywords

Intensive GLE Residential SettingHuman ServicesCrisis InterventionEvidence-Based PracticesIndependent Living

About the role

Key responsibilities & impact

Provide direct service in an Intensive GLE residential setting
Help persons served overcome barriers and prepare for independent living
Support the Program Director with administrative officer roles and staff orientation
Implement treatment-plan interventions under Clinical Program Director guidance
Administer, document, store, and dispose of medications according to MAP policies
Provide crisis intervention and access on-call backup when needed
Schedule and facilitate weekly resident group meetings, including menu input
Complete primary grocery shopping and assist residents with meal preparation
Accompany residents to medical and psychiatric appointments
Promote healthcare and employment-service access
Foster social interaction and a collaborative, welcoming residential environment
Advocate for persons served and support evidence-based practices
Complete required documentation, incident reports, and quality-improvement activities
Maintain a safe, comfortable, clean residence and perform scheduled site maintenance
Attend trainings, supervision, and staff meetings
Perform other related duties as assigned

Requirements

What you’ll need

High school diploma or equivalent required
Associate’s degree in a human service discipline preferred
One year of residential counselor or related experience preferred
One to two years of job-specific human-services experience preferred
Ability to establish supportive, trusting relationships with persons served, families, and neighbors
Sensitivity to cultural, religious, ethnic, disability, and gender issues
Ability to balance competing priorities and make independent judgments and decisions
Ability to work professionally and confidentially
Knowledge of personal computer applications and equipment
Valid driver's license required at employment
At least 21 years of age
Valid US driver's license held for at least six months
Adequate insurance and safe driving record if using a personal vehicle
Ability to pass a driver's screening background check
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, sit, reach, and maneuver through narrow spaces
Ability to lift at least 25 pounds using proper lifting techniques or a two-person lift
Ability to assist persons served with activities of daily living
Ability to operate a computer, calculator, copier, and printer
Ability to remain stationary for 50% of the time as needed
Ability to speak, hear, and communicate with persons served, staff, and external representatives
Required vision abilities include close, distance, color, peripheral, and depth perception, plus ability to adjust focus
CPR required within two weeks of hire
First Aid required within two weeks of hire
MAP required within 150 days of hire
Bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions are encouraged to apply

Benefits

Comp & perks

Sign-on bonus of USD $3,000.00
Full-time employment
CPR certification provided/required within two weeks of hire
First Aid certification provided/required within two weeks of hire
MAP certification provided/required within 150 days of hire
Vinfen employee benefits are referenced via the Careers/Benefits section, but no specific benefits are detailed in the posting