Program Director – Residential Single Site

Vinfen

Oversee the clinical, financial, and administrative operations of Vinfen's residential program. Ensure quality standards and provide value to the public through effective management and leadership.

Posted 7/22/2026full-timeWest Hartford • Connecticut • 🇺🇸 United StatesLead💰 $59,535 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in overseeing clinical, financial, and administrative operations while ensuring compliance with quality standards and regulations. Proficient in staff management, performance evaluation, and program development to optimize service delivery and achieve operational goals.

Highest-signal resume keywords

Program ManagementStaff Performance ManagementCompliance with RegulationsClinical AssessmentBudget Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical OperationsFinancial ManagementIntake ProceduresRehabilitative StrategiesRecordkeepingData CollectionMedication AdministrationQuality ImprovementAssessment TechniquesService Delivery

Soft Skills

Team LeadershipProblem ResolutionCommunicationCoachingCollaboration

Tools & Technologies

Office EquipmentComputer SystemsData Reporting Tools

Certifications & Qualifications

CPR CertificationFirst Aid CertificationSafety Care CertificationMAC Compliance Training

Industry Keywords

Human ServicesQuality StandardsFunding SourcesLicensing RegulationsAccreditation Standards

About the role

Key responsibilities & impact

Oversee the clinical, financial, and administrative operations of specified programs.
Ensure proper standards and regulations are adhered to as set forth by the funding sources.
Ensure programs meet the quality standards and provide value to the public.
Direct and manage the activities of program staff.
Hire staff appropriate to the position.
Utilize staff appropriately with the goal of optimizing effort and achieving operational and financial goals.
Manage staff performance. Provide direction, training, and coaching; implement recognition and rewards programs; conduct performance planning and review sessions; provide guidance on career development.
Responsible for counseling and corrective action programs, as necessary.
Ensure that the intake of prospective persons served is completed in a timely, professional manner; arrange and perform intake procedures, conduct initial assessment of persons’ served appropriateness for program.
Provide supervision and direction to program staff regarding treatment/support plans and interventions, including rehabilitative strategies and techniques. Assist Managers in completing comprehensive assessment for persons served.
Provide outreach and create environments in which family, friends, and established relationships of the person served can be fostered.
Provide problem resolution for staff and persons served.
Foster teamwork and leadership in work groups.
Provide staff with new and updated policies and directives.
Responsible for the quality and timely completion of all clinical, recordkeeping, and service/support/action plans and documents for persons served.
Ensure compliance with all internal quality and external licensing, certification and accreditation standards and regulations, as well as program specific policies and procedures.
Assist in the development of, and manage adherence to, program budgets.
Ensure collection of program fees and service delivery data.
Represent Vinfen in professional, trade, regulatory, and funding source organizations; participate in committees, meetings, and other activities, as requested.
Serve as a resource for program staff, family and friends of persons served, neighbors, public officials, and other providers.
Manage adverse events (such as medication occurrences, physical restraints, and other critical incidents); ensure plans and corrective actions are implemented and reported.
Respond to internal and external data collection and reporting requests.
Ensure program quality and achievement of goals and objective, as well as managing quality improvements.
Provide on-call back up and on-site support and intervention when necessary.
Store, administer, document, and dispose of medication for persons served consistent with MAC requirements, funding source regulations, and Company policy.
Maintain and enhance staff’s knowledge of human services issues, trends, and techniques.
Ensure maintenance and safety of physicalsites.
Perform other related duties, as required.

Requirements

What you’ll need

A high school diploma or equivalent is required; Master’s degree in Human Services, Psychology, or related.
Driving Requirements: Driving is a requirement for this position using either a Vinfen van or personal vehicle. If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks. A valid driver's license must be presented at the time of employment. Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least six months, and must be able to pass a driver's screening background check.
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position. Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift. Ability to operate a computer and other office equipment such as a calculator, copier, and printer. Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways. Ability to assist clients with tasks of daily living. Ability to remain in a stationary position 50% of the time as needed. Ability to bend, reach, file, sit, stand, and move around the facility. Ability to speak, hear, and communicate with clients, staff, and external representatives. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Required Certifications: CPR is required within two weeks of hire
First Aid is required within two weeks of hire
MAC follows CT guidelines
Safety Care is required within 60 days of hire
Other training, as assigned.

Benefits

Comp & perks

Professional Development
Hiring Events
External Referral Program