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Vinfen

Lead Residential Counselor – Developmental Services

Vinfen

Lead Residential Counselor providing support for people with intellectual and developmental disabilities. Empowering individuals in a residential setting to lead fulfilling lives at Vinfen.

Posted 5/21/2026full-timeWatertown • Massachusetts • 🇺🇸 United StatesSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
advocacy techniquesempowerment techniquesself-advocacy techniquesPBS treatment programsadministrative practicescrisis intervention techniqueshousehold management skillspersonal management skillsbehavioral interventionsrehabilitative interventions
Soft Skills
collaborative skillsorganizational skillsproblem solvingcommunication skillssensitivity to cultural issuesgood judgmentparticipatory skillsability to adapttime managementindependence
Tools & Technologies
personal computer applicationsassistive technologyadaptive equipmentclinical paperworkcommunication logactivity schedulestransportation servicescommunity resourcesscheduling softwaredocumentation systems
Certifications & Qualifications
high school diplomaBachelor's degree (preferred)First Aid certificationMAP requirements compliance
Industry Keywords
social inclusioncommunity engagementindividual support plansemotional well-beinghome safetystaff trainingshift managementfamily partnershipsregulatory complianceinterdisciplinary team

About the role

Key responsibilities & impact
  • Assist individuals in the home in becoming fully integrated into their communities, and develop and maintain friendships.
  • Assist individuals to access community-based support and resources.
  • Plan recreational and social activities that promote social inclusion and the emotional well being of individuals in support of living a good life.
  • Empower and support individuals in the home to make choices, be a self advocate, and be fully involved in making decisions in determining the directions of their supports and lives.
  • Support individuals in the home with access to assistive technology and adaptive equipment as a means to augment communication, access their communities, and generally live more independently.
  • Supports individual in securing, maintaining and growing in work, volunteer, and other community engagement opportunities.
  • Support individuals in the home to be more independent, be self-advocates, and make choices that define the direction and their vision for living a good life.
  • Encourage and support individuals and their involved families in maintaining strong partnership with staff and other interested parties.
  • Provide administrative support to the Program Director, which may include scheduling staff assignments for shift activities, training new staff, and assist overseeing clinical paperwork.
  • Function as designated lead staff for all aspects of shift management and clinical programming.
  • Assist in developing, implementing, and documenting treatment including ISP/PSTPs and clinical programs.
  • Provide training and support to individuals in the home. This includes rehabilitative interventions, behavioral interventions and monitoring, fire & safety regulations, appointment scheduling, money management, ADLs, grocery shopping, meal planning and cooking, household chores, use of generic resources and other related areas.
  • Perform hands-on tasks in the program as required in order to facilitate implementation of support plans.
  • Provide transportation, as necessary.
  • Assess the physical and emotional status of individuals in the home and report changes to supervisor.
  • Monitor individual funds, as needed.
  • Maintain records for individuals in the home. Collect behavior and academic data and maintain progress notes. Document all information related to incidents, programs, and routine activities in a communication log.
  • Procure, store, administer, document, and dispose of medication for individuals consistent with MAP requirements, funding source regulations, and Company policy.
  • Communicate with and provide information to interested parties such as program nurse, case managers, and Visiting Nurses Association.
  • Participate in all mandated training and staff meetings as directed by the supervisor.
  • Assist with the orientation of new staff.
  • Ensure compliance with all internal and external regulatory policies, procedures, and standards.
  • Ensure home safety and maintenance as necessary at all times. This includes general housekeeping, snow shoveling, and trash removal.
  • Comply with all corporate and divisional policies and procedures, including safe work practices, workers’ compensation, universal precautions, and exposure control.
  • Complete various paperwork and logs including communication logs, community membership logs, and activity schedules.
  • Provide shift coverage, as necessary in other homes/programs as assigned by supervisor.
  • Ensure required shift staff to individual ratio is maintained at all times. Assist Program Director in securing shift coverage, when necessary.
  • Function as human rights advocate. Provide physical intervention and/or First Aid in the event of behavior or medical emergency. Serve as a reporter to the Disabled Persons Protections Commission.
  • Perform other related duties, as required.

Requirements

What you’ll need
  • A high school diploma or equivalent is required; Bachelor's degree preferred.
  • One to two years of experience/training in a related function.
  • Knowledge and use of advocacy techniques
  • Knowledge of empowerment and self-advocacy techniques
  • Knowledge and proven ability to promote family partnerships
  • Knowledge and proven ability to promote social inclusion in a way that supports individual choices
  • Knowledge and proven ability to promote ability to implement PBS treatment programs
  • Knowledge of Administrative practices
  • Ability to work collaboratively with co-workers, management ,and other stakeholders in the facilitation of supports
  • Knowledge of personal computer applications and equipment
  • Ability to multi-task in a time sensitive environment
  • Organizational skills
  • Demonstrate good judgment
  • Ability to problem solve and make decisions in stressful situations
  • Ability to adapt and communicate to a variety individuals through the use of different communication styles
  • Sensitivity to cultural, religious, racial, disability, and gender issues
  • Participatory skills, collaborative skills, teaching skills
  • Ability to work independently and as part of an interdisciplinary team
  • Ability to work in a professional and confidential capacity
  • High motivation to learn, practice new skills
  • Consistency in performance
  • Ability to communicate effectively in both oral and written formats
  • Knowledge and use of advocacy techniques
  • Knowledge of empowerment and self-advocacy techniques
  • Knowledge and proven ability to promote family partnerships
  • Knowledge and proven ability to promote social inclusion in a way that supports individual choices
  • Knowledge and proven ability to promote ability to implement PBS treatment programs
  • Knowledge of participatory planning techniques
  • Knowledge of required physical personal management skills
  • Knowledge of required household management skills
  • Knowledge of crisis intervention techniques

Benefits

Comp & perks
  • A fully funded, employer-sponsored retirement plan that requires no employee contribution as well as an employee-funded 403(b) plan
  • First-rate Medical, Dental and Vision plans that are open all employees scheduled to work 30 hours per week or more. Plus, we offer a generous employer contribution toward the cost of medical insurance!
  • Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance (no cost to you!)
  • Employer-paid Short-Term Disability Insurance along with the option to purchase additional, voluntary, Short-Term disability insurance
  • Flexible Spending Reimbursement Accounts (Health and Dependent care)
  • Voluntary Term, Whole Life, Accident and Critical Care Insurance
  • Generous paid time off (Employees scheduled to work 20 hours or more per week): 15 days of Vacation per year
  • 11 Paid Holidays
  • 10 Sick Days per year
  • 3 Personal Days per year
  • Educational Assistance and Remission Programs
  • $500 Employee Referral Bonus with no annual cap!
  • Other generous benefits including discounted YMCA memberships, access to discounted movie tickets and more!