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About the role
Key responsibilities & impact- Welcome visitors and direct them to proper staff person.
- Answer telephones and direct calls to proper party.
- Assist with and check phone messages.
- Maintain phone listings.
- Direct questions to correct staff.
- Assist with setting up rooms for staff trainings.
- Maintain the fax and postage machine.
- Distribute faxes and mail to mailboxes.
- Ensure appropriate postage on outgoing mail.
- Maintain and update mailboxes, as needed.
- Send regular and express mail packages.
- Order and maintain supplies such as envelopes, mailing materials, and stationary.
- Schedule use of conference room(s).
- Prepare forms for submission to Vinfen.
- Log all checks.
- Audit money logs monthly.
- Update contingency loan payment information daily.
- Process service delivery documentation by ACCS staff.
- Complete monthly billing through EIM for ACCS PS as directed by Team Leader.
- Collect team appointments/schedules; prepare standard reports such as Staff Productivity Report, as directed by Team Leader.
- Attend Staff Meetings, take minutes.
- Create enrollment/rollover packets for PS and register new PS into clinical record keeping systems as needed.
- Log Events and Performance Measure information as directed by Team Leader.
- Promote engagement, housing permanency, community tenure, achievement of greater self-sufficiency and successful completion of service for all PS.
- Promote healthcare, employment and education services access for PS.
- Perform other administrative support tasks such as typing correspondence, preparing spreadsheets, recording meeting minutes, and preparing record pick up from Iron Mountain.
- May perform Rep-Payee duties as assigned by Team Leader.
Requirements
What you’ll need- A high school diploma or equivalent is required.
- One to three years experience in an administrative support function is strongly preferred.
- Bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions are encouraged to apply.
- Valid driver’s license must be presented at the time of employment.
- At least 21 years of age, have maintained a valid US driver’s license for at least one year, and must be able to pass a driver’s screening background check.
- Must maintain a safe driving record, which is subject to annual checks.
Benefits
Comp & perks- Professional Development
- Hiring Events
- External Referral Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
administrative supportbillingdocument processingreport preparationdata loggingschedulingmail handlingsupply managementminute takingrecord keeping
Soft Skills
communicationorganizationteam collaborationattention to detailcustomer serviceproblem-solvingtime managementbilingual communicationcultural competencyengagement promotion
Certifications
high school diplomavalid driver's license
