Vinfen

Program Director, Mental Health Services

Vinfen

full-time

Posted on:

Location Type: Hybrid

Location: Cambridge • Massachusetts • United States

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Salary

💰 $60,680 per year

Job Level

Lead

About the role

  • Promote the engagement, housing permanency, community tenure, achievement of greater self-sufficiency and successful completion of tenure at the residence for all PS at the site.
  • Manage a GLE or SIE residential site’s systems and procedures, including planning and implementing regulations and requirements, quality improvement initiatives, and intakes and discharges from residence.
  • Collaborate with Team’s Housing Coordinator to facilitate successful and timely transitions to and from the group residential site.
  • Create a helping environment in the residence in which family, friends, and others important in the lives of PS are welcome, respected and valued.
  • Promote teamwork between Team and GLE/SIE staff to provide all Treatment Plan interventions in and out of residence as needed.
  • At the direction of the LPHA Clinician, ensure that the non-clinical support interventions of each resident’s Treatment Plan are completed as outlined.
  • Implement Safety Plans and Crisis Prevention and Response Plans as developed by Team for residents.
  • Assist the LPHA Clinician in managing the quality and timeliness of residential staffs’ Treatment Plan documentation and Medicaid Rehab Option standards adherence.
  • Monitor the staffs’ use of evidence-based practice techniques, request additional training from Team staff as needed.
  • Support the provision of evidence-based practices and best practices to PS, including Motivational Interviewing; Harm Reduction; Housing First; Stages of Change; Wellness Recovery Action Plans (WRAP); Seeking Safety and Cognitive Behavioral interventions.
  • Manage the site’s DMH licensing adherence.
  • Maintain the residence’s adherence to Medication Administration Program policies and procedures.
  • Manage residential sites’ collection and use of resources including food stamps, program fees, representative payee accounts and Client Funds. Monitor expenses and residence’s budget. Submit information for billing procedures.
  • Manage adverse events, including Incident Reporting; ensure corrective actions are implemented.
  • Oversee Human Rights policies and procedures for residence.
  • Ensure the maintenance, repair and safety of the residence.
  • Maintain “good neighbor” relationships with residence’s neighbors.
  • Maintain strong working alliances with other service providers of the PS in the residence, including Care Coordination entities.
  • Hire, orient, provide day-to-day supervision of, and evaluate residence’s staff. Offer consistent and direct performance feedback. Conduct corrective action procedures for residential staff if needed.
  • Manage relief and overtime resources to maintain operational excellence.
  • Implement retention, recognition and awards initiatives for residence staff; provide career development guidance and broadcast promotion opportunities.
  • Ensure required residential Performance Measures are maintained.
  • Support staff training in, and use of trauma informed, recovery-oriented, person-centered, culturally competent and strengths-based approaches and skills training techniques in their work.
  • Provide thorough and thoughtful documentation of PS needs and services.
  • Promote healthcare, employment and education services access for PS.
  • Participate as member of regional GLE/SIE Program Director Community of Practice Workgroup for continuous professional role competency development, mentoring and learning.
  • Provides on-call coverage as assigned.
  • Perform other related duties, as assigned.

Requirements

  • Bachelor's degree in human services or related field required.
  • In some cases, experience may be substituted for academic training.
  • Certified Psychiatric Rehabilitation Practitioner credential preferred.
  • A minimum of one year experience in progressively responsible human services functions required.
  • Management experience preferred.
  • Experience working with people with psychiatric disability and/or co-occurring disorders required.
  • Must have access to an operational and insured vehicle and be willing to use it to transport PS.
  • Preference given to bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions.
  • All candidates for this position must be a least 21 years of age and have held a valid US driver's license for at least 6 months and should be able to pass a CORI, driving record, employment reference check as well as a multi-state background check.
  • Additionally, all candidates must be able to become CPR and First Aid certified within two weeks of hire and become MAP certified within 150 days of hire.
Benefits
  • A fully funded, employer-sponsored retirement plan that requires no employee contribution as well as an employee-funded 403(b) plan
  • First-rate Medical, Dental and Vision plans that are open all employees scheduled to work 30 hours per week or more. Plus, we offer a generous employer contribution toward the cost of medical insurance!
  • Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance (no cost to you!)
  • Employer-paid Short-Term Disability Insurance along with the option to purchase additional, voluntary, Short-Term disability insurance
  • Flexible Spending Reimbursement Accounts (Health and Dependent care)
  • Voluntary Term, Whole Life, Accident and Critical Care Insurance
  • Generous paid time off (Employees scheduled to work 20 hours or more per week): 15 days of Vacation per year, 11 Paid Holidays, 10 Sick Days per year, 3 Personal Days per year
  • Educational Assistance and Remission Programs
  • $500 Employee Referral Bonus with no annual cap!
  • Other generous benefits including discounted YMCA memberships, access to discounted movie tickets and more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
evidence-based practicesMotivational InterviewingHarm ReductionHousing FirstStages of ChangeWellness Recovery Action PlansCognitive Behavioral interventionsincident reportingbudget managementstaff training
Soft Skills
teamworkcommunicationleadershipsupervisionperformance feedbackproblem-solvingrelationship buildingcultural competencementoringadaptability
Certifications
Bachelor's degree in human servicesCertified Psychiatric Rehabilitation PractitionerCPR certificationFirst Aid certificationMAP certification