Customer Support Representative
Baja Nearshore
Support Specialist – Legal Tech Software
Vineskills
full-time
Posted on:
Location Type: Remote
Location: Remote • 💃 Anywhere in Latin America
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Support daily Filevine configuration and setup
- Build and refine Document Generation templates
- Manage contract lifecycle management workflows
- Code and troubleshoot merge docs
- Collaborate with Optimizers to ensure client success
Requirements
- Website LinkedIn All Job Openings Filevine
- Case Management
- Technology
- QuickBooks Online
- Business Automation Vineskills is a company specializing in enhancing the performance of legal firms through the optimization, support, and training of Filevine, a legal business management software. With a team of experts who have deep knowledge and understanding of Filevine and its associated processes, Vineskills helps firms with implementation, optimization, and ongoing support to ensure they are utilizing Filevine to its full potential. The company offers month-to-month agreements allowing flexibility for firms to scale their engagement. Vineskills positions itself as an integrated partner to legal teams, committed to their long-term success and efficiency improvements in their business processes. 2 - 10 employees 🤝 B2B ☁️ SaaS
Benefits
- Remote work
- Opportunity to deepen your Filevine knowledge
- Potential to grow into a full-time role
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
FilevineDocument Generationcontract lifecycle managementmerge docsbusiness automation
Soft skills
collaborationclient success