Medical Assistant, Patient Service Representative – Urology

Village Medical

Medical Assistant and Patient Service Representative supporting urology physicians within VillageMD’s connected healthcare network. Managing patient intake, procedures, scheduling, EHR documentation, referrals, and admissions coordination.

Posted 8/18/2026full-timeEnglewood • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in EHR and PMS systems, medical terminology, and scheduling procedures while maintaining strong interpersonal and organizational skills. Capable of managing patient flow, documentation, and compliance with safety protocols in a healthcare environment.

Highest-signal resume keywords

Medical Assistant CertificationEHR ProficiencyBooking And Scheduling ProceduresInsurance And Pre-Certification KnowledgeStrong Interpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical TerminologyPatient Flow ManagementVital Signs DocumentationSurgery SchedulingPre-Admission Testing Data CollectionMedication List ReviewProcedure DocumentationUniversal Safety PrecautionsProblem SolvingCritical Thinking

Soft Skills

Organizational SkillsCommunication SkillsInterpersonal Skills

Tools & Technologies

EHR SystemsPMS SystemsOrders Management System

Certifications & Qualifications

Medical Assistant CertificationHeart Saver Certification

Industry Keywords

Patient CareClerical DutiesInpatient ProceduresOutpatient ProceduresSurgical ProceduresMedical Waste DisposalVendor Interaction

About the role

Key responsibilities & impact

Assist physicians, PAs, or NPs with clerical duties, patient flow/care, procedures, and scheduling hospital and ambulatory admissions
Schedule and enter diagnostic tests and procedures into the orders management system
Coordinate required testing and ensure information and consents are available for admissions/procedures
Arrange, type, and distribute surgery schedules
Complete necessary patient forms
Communicate problems, concerns, or issues to the Supervisor and/or Manager
Obtain and document vital signs in the EHR
Review and update medication lists and document allergies in the EHR
Manage EHR tasking, orders, appointments, referrals, and consult orders
Follow universal safety precautions when administering medications and disposing of medical waste
Maintain department-specific equipment proficiency and report malfunctions
Facilitate transition of care to UCC/Hospital
Book and schedule inpatient, outpatient, and special procedures
Arrange specialty equipment and services
Interact with outside vendors and contracted services
Submit necessary documents for hospital and patient procedures
Collect pre-admission testing data
Apply insurance and pre-certification requirements
Reschedule and cancel procedures
Log surgical procedures
Maintain positive working relationships with physicians and nursing staff
Perform other required duties

Requirements

What you’ll need

High School Diploma or equivalent, required
Medical Assistant Certification Required
Heart saver certification required
Ability to communicate in English, orally and in writing
2-4 years experience preferred
Strong interpersonal and organizational skills
Ability to perform diverse work assignments accurately within time limitations
Problem solving, critical thinking, and priority setting skills
Knowledge of medical terminology preferred
Working knowledge of booking and scheduling inpatient, outpatient, and special procedures
Understanding of hospital and patient procedure documentation
Understanding of pre-admission testing data collection
Working knowledge of insurance and pre-certification requirements
Working knowledge of rescheduling and canceling procedures
Proficiency with department-specific equipment
Proficiency with EHR and PMS systems
Knowledge of prescription control and refill procedures
Ability to follow universal safety precautions and dispose of medical waste

Benefits

Comp & perks

Medical coverage
Dental coverage
Life coverage
Disability coverage
Vision coverage
FSA coverage
401k savings plan