ID/DD Residential Manager
Village Behavioral Health Treatment Center
full-time
Posted on:
Location Type: Office
Location: Richmond • Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $22 - $28 per hour
Job Level
JuniorMid-Level
About the role
- Ensure all supports are delivered in accordance with the Individual Support Plan (ISP), provider-specific plans, Safety Plans, medical orders, and DD Waiver requirements.
- Ensure daily documentation is completed accurately, person-centered, and within required timelines.
- Monitor staff implementation of goals, protocols, behavior plans, risk mitigation strategies, and community integration activities.
- Ensure service delivery aligns with all DBHDS licensing regulations, HCBS requirements, and internal agency policies.
- Maintain readiness for DBHDS licensing reviews, QMR/DMAS utilization reviews, and internal audits.
- Serve as first -line supervisor for DSPs, providing coaching, oversight, and corrective guidance.
- Manage to ensure adequate staffing coverage, and approve timesheets.
- Ensure all DSPs maintain compliance trainings following up accordingly to ensure all staff are within compliance to work.
- Conduct performance evaluations, file reviews, and ongoing competency checks.
- Provide on-call support as needed and respond to emergent issues in the home.
- Ensure all health and safety protocols are followed, including infection control, medical appointment follow-up, and environmental safety.
- Oversee medication administration practices, MAR accuracy, and ensure staff compliance with delegated nursing requirements.
- Respond to incidents, complete incident reports, and ensure timely submission to internal QA.
- Ensure home cleanliness, organization, hazard-free environment, and proper food storage.
- Ensure individuals’ rights, choices, autonomy, and dignity are upheld at all times.
- Ensure community activities are meaningful, documented, and aligned with person-centered planning.
- Collaborate with Support Coordinators, families, nurses, and clinical team members to address ISP changes or concerns.
- Maintain household budgets and receipts documentation.
- Oversee grocery inventory, personal supplies, and tracking systems.
- Ensure vehicles are maintained, clean, inspected, and documentation logs are accurate.
- Conduct weekly home walkthroughs and compliance checklists.
Requirements
- Minimum of 2 years’ experience working with individuals with developmental or intellectual disabilities.
- Minimum 1 year of supervisory or shift-lead experience in residential or community-based services.
- Strong knowledge of DBHDS licensing regulations, HCBS requirements, and DD Waiver service expectations.
- Ability to complete and maintain all state-required trainings (CPR/FA, behavior management, medication administration if required).
- Valid driver’s license with acceptable driving record.
- Strong written documentation skills and proficiency with electronic health records.
- Ability to work flexible hours, including evenings or weekends as needed.
- Strong crisis management, decision-making, and conflict resolution skills.
- High school diploma or equivalent required.
Benefits
- Health, Dental, and Vision Insurance
- Paid time off and holidays
- Performance Bonuses
- CEU Training/Professional Development Stipend
- 401K
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
documentationbehavior managementmedication administrationcrisis managementdecision-makingconflict resolutionperformance evaluationscompliance trainingrisk mitigation strategiescommunity integration
Soft skills
coachingoversightguidanceflexibilitycommunicationorganizationleadershipperson-centered planningcollaborationautonomy
Certifications
CPRFirst Aidbehavior management trainingmedication administration certification