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Senior Insights & Analytics Manager – 18-month contract
ViiV HealthcareSr. Insights & Analytics Manager analyzing business performance and informing strategy at ViiV Healthcare.
About the role
Key responsibilities & impact- Accountable for delivering on key I&A pillars, including Performance Reporting, Forecasting, Commercial Analytics, Sales Force Effectiveness and Incentive Compensation, and Market Research
- Lead the Performance Reporting process to ensure clear understanding of business performance, market dynamics, and insights across cross-functional stakeholders and leadership team
- Build on customer, competitor and performance insights to proactively identify and recommend opportunities to drive performance and inform strategy, and collaborate with cross-functional stakeholders to prioritize and implement actions
- Directly lead and manage ~2-4 I&A support resources (including Knowledge Centre team, interns, vendors/consultants) to ensure high-quality and timely reporting deliverables, effective utilization, and develop skilled support of the Canadian business
- Responsible for the delivery of key reports, including Key Performance Indicators, Monthly Performance Reviews, Sales Reporting, PowerBI, Patient Support Program Summary Reports, Supply & Forecast Reports, etc.
- Proactively monitor, assess needs, and manage the development of reporting deliverables, processes and tools to support effective performance monitoring and quick decision-making
- Create strong strategic partnership with sales leaders, and lead the territory business planning process, using key data, analytics, and insights to generate strategic and informed plans
- Drive focus and energy within the organization towards opportunities & key accounts, monitor performance and ensure resources are allocated appropriately to achieve business objectives
- Use evidence-based data to identify key KPIs with impact, securing buy-in and commitment from cross-functional teams, and set ambitious and achievable business targets
- Partner with sales and marketing to drive sales effectiveness aligned with brand and business priorities, including segmentation & targeting, alignment, call planning, and reporting
- Lead the forecasting process to generate forecasts based on clear evidence-driven assumptions, incorporating key market & brand dynamics, pipeline & competition, business strategy, and latest performance insights
- Monitor and understand drivers of variance to forecasts to manage demand forecasts and ensure product supply
- Support the strategy and implementation of a motivational pay-for-performance Sales Force Incentive (SFI program), including target setting
Requirements
What you’ll need- University Degree, preferably in Business, Finance, or Healthcare related field
- Minimum of 10+ years of pharma industry experience
- Minimum of 5+ years experience in HIV or Specialty Care therapeutic areas
- Minimum of 5+ years of analytics, sales force effectiveness and/or business intelligence experience
- Proficient understanding of Canadian pharmaceutical market, including pharma market drivers, health care systems, competitive environment, and patient/HCP/treatment pathways
- Strong analytical skills, with demonstrated ability to synthesis large data and identify key insights, opportunities and strategic recommendations
- Proven ability to synthesize business questions and deliver actionable solutions
- Solution-based mindset able to assimilate and prioritize a broad range of business issues and needs associated with multiple stakeholders within the organization
- Excellent communication skills for interaction with senior stakeholders
- Comfortable challenging others and influencing without authority, ensuring an objective representation of ideas and opinions
- Proven problem-solver, uses out-of-the-box thinking to drive innovation
- Pro-active, with a continuous improvement mindset to optimize, simplify, and identify opportunities to add value
- Strong planning and organization skills, results-oriented with a proven ability to prioritize work and meet challenging deadlines
- Quick learner with ability to work in a fast-paced and changing environment
- Demonstrated strong ability to work effectively independently and in a cross functional team environment
- Solid understanding of secondary data sources, including IQVIA data
- Strong skills in MS Office suite, particularly Microsoft Excel
Benefits
Comp & perks- Employee benefits offered by GSK
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Performance ReportingForecastingCommercial AnalyticsSales Force EffectivenessIncentive CompensationMarket ResearchKey Performance IndicatorsBusiness IntelligenceData SynthesisAnalytics
Soft Skills
Analytical SkillsCommunication SkillsProblem-SolvingInfluencing Without AuthorityPlanning and OrganizationContinuous Improvement MindsetResults-OrientedProactiveCollaborationAdaptability