Director of Performance – Engagement

ViiV Healthcare

Director of Performance focusing on Incentive Compensation and Engagement strategies in ViiV Healthcare. Leading initiatives aimed at improving performance and satisfaction in the sales force.

Posted 6/15/2026full-timeDurham • North Carolina • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Own and lead the Incentive Compensation process with 2 direct reports and an external vendor.
Responsible to Monitor Compliance and provide risk mitigations plans throughout the process.
Lead the IC Governance to get approval of the IC goals and methodology.
Responsible for cross functional partnership with HR, Legal, Compliance, Corporate among others.
Design, build and maintain Incentive Programs for the sales force.
Lead the relationship with our vendors and define service levels targets to monitor their performance.
Communicate, educate and capture feedback from sales teams.
Ensure we automate data and reporting across teams.
Own the communication process with key stakeholders on current progress and propose solutions and alternatives for the leadership team.
Find and optimize overlaps with the Training organization.
Work in partnerships with Areas Sales Leaders and Market Development Directors to move forward projects to improve performance.
Define Special Incentives to improve performance.
Build relationships, trust and empathy with our sales force and be present in the field.
Lead the efforts and initiatives to embed ViiV culture.
Create a process to engage and communicate with the SF in an orderly fashion.
Ensure fairness and transparency in the IC process and decision making.

Requirements

What you’ll need

Bachelor’s degree & 2 plus years of pharma experience
Experience managing incentive compensation
Experience with sales data and sources in the US
Leadership experience in matrix organizations
Experience in communicating messages to different audiences.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Hard Skills & Tools

incentive compensationsales data analysisrisk mitigation planningIC governanceperformance monitoringdata automationreportingspecial incentives designcross-functional partnership

Soft Skills

leadershipcommunicationrelationship buildingtrustempathycollaborationfeedback captureproblem-solvingtransparency

Certifications

Bachelor's degree