External Affairs Community Liaison

ViiV Healthcare

External Affairs Community Liaison for ViiV Healthcare focusing on developing networks for HIV care. Leading community engagement and account management efforts to ensure access to treatment.

Posted 5/23/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Identify, prioritize, and cultivate a strong network inclusive of stakeholders and allied healthcare providers (AHCPs) to ensure people living with HIV (PLWH) and people with reasons for HIV prevention remain engaged in and connected to HIV care.
Strategically plan for territory impact each semester using appropriate epidemiological, experiential, and demographic insights.
Implement engagement strategies that drive solutions to facilitate care access and contribute to ending the HIV epidemic.
Collaborate with AHCPs to understand evolving HIV priorities and provide relevant resources to address treatment gaps and barriers.
Utilize approved resources to engage with AHCPs, providing educational materials to AHCPs, PLWH, and individuals seeking HIV prevention.
Gather insights from AHCPs to identify high-impact engagement opportunities.
Participate in and host community listening sessions to relay insights.
Manage key accounts across the territory, including community-based organizations and HIV-focused agencies.
Engage with grantees to understand the support needed to execute project plans on a quarterly basis.
Develop account-level strategies to optimize organizational engagement in HIV educational messaging, offerings, and connections to treatment and care.
Utilize multiple data analytics and business intelligence tools to track account performance and material utilization.
Identify and support funding for activation plans for key stakeholder events each quarter.
Collaborate cross-functionally with matrix partners to drive customer-centric engagement and enhance territory understanding.
Understand and effectively deliver presentations (Immersive Learning Experiences) around key public/community health concepts to a myriad of audiences.
Identify engagement opportunities at community events with AHCPs and other key stakeholders within the account.
Maintain an understanding of grantee funding models impacting publicly and privately funded HIV programs.
Meet all metric and programmatic goals for community performance and ViiV excellence
Leverage insights to refine strategic account planning and enhance execution effectiveness.

Requirements

What you’ll need

3 years of experience in HIV community work, pharmaceutical company engagement, healthcare account management, or public health
Experience working with community health programs, health department, outreach work or in a hospital setting around testing, treatment, prevention, linkage or relinkage to HIV care.
Experience serving customers in a business environment or management capacity.
Experience presenting health information to large audiences of allied healthcare professionals and/or patients in a public setting.
Experience interpreting and applying epidemiological data to HIV.
Ability to travel domestically as necessary, which may include overnight travel.
Valid Driver's License.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analyticsbusiness intelligenceepidemiological data interpretationaccount managementhealthcare program developmentcommunity outreachpresentation skillsstrategic planningengagement strategy implementationfunding model understanding

Soft Skills

collaborationnetworkingcommunicationcustomer-centric engagementorganizational skillsinsight gatheringproblem-solvingpublic speakingrelationship managementadaptability

Certifications

Valid Driver's License