Internal Sales Representative

Viega Group

Internal Sales Representative processing orders and supporting Belgian customers for Viega, a global installation-technology manufacturer. Managing SAP, Salesforce, quotes, deliveries, complaints, and accounts receivable.

Posted 8/9/2026full-timeZaventem • 🇧🇪 BelgiumMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing customer orders and inquiries using SAP and Salesforce, while providing administrative support to sales teams. Proficient in managing customer relationships and improving processes with a strong focus on customer satisfaction.

Highest-signal resume keywords

SAP ExperienceSalesforce ExperienceExcel ProficiencyCustomer Service ExperienceFluent in Dutch and French

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer Order ProcessingQuote PreparationAccounts Receivable ManagementDelivery TrackingComplaint Handling

Soft Skills

Customer-FocusedSolution-OrientedTeam-OrientedFlexibilityStrong Administrative Skills

Tools & Technologies

SAPSalesforceExcel

Industry Keywords

Customer ServiceSales SupportAdministrative RoleInternal SalesProcess Improvement

About the role

Key responsibilities & impact

Process customer orders from start to finish in SAP
Answer customer inquiries by phone and in writing
Track deliveries and handle complaints, returns, and credit memos
Prepare and process quotes based on price lists
Provide administrative support to the sales team
Follow up overdue invoices and accounts receivable files
Record and track opportunities, cases, and customer information in Salesforce
Contribute ideas for improving processes and the customer experience
Collaborate with colleagues in customer service, sales, and the international headquarters

Requirements

What you’ll need

Experience in customer service, sales support, internal sales, or a similar administrative-commercial role
Experience with SAP
Experience with Salesforce
Proficiency with Excel
Strong administrative skills and precision
Customer-focused and solution-oriented approach
Flexibility in an evolving organization
Team-oriented approach
Fluent in Dutch and French
Sufficient English for internal communication with headquarters in Germany
German is an advantage

Benefits

Comp & perks

A stable position within an international organization with a strong market position
A varied range of responsibilities with plenty of customer contact
Modern systems and the opportunity to contribute ideas for improvements
An organization committed to growth, development, and collaboration
Hospitalization insurance, including outpatient coverage
Group insurance plan covering 2%
27 days holiday
Option to work from home up to 2 days per week after the onboarding period
Flexible working hours