Viega Group

Technical Support Expert

Viega Group

full-time

Posted on:

Location Type: Office

Location: Strasbourg • 🇫🇷 France

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Job Level

Mid-LevelSenior

About the role

  • Advise and support colleagues and customers on product handling, taking into account applicable standards and regulations.
  • Provide product training to colleagues and customers.
  • Review and adapt key tools from a technical and product perspective and support the launch of new products to market.
  • Act as an internal expert for implementing technical communication processes.
  • Communicate technical product information to the sales department.

Requirements

  • Technical education in the HVAC sector or a related industry.
  • Customer-oriented, sociable, a team player, independent, flexible, communicative, organized, and structured.
  • Ability to provide technical advice and apply a highly analytical approach.
  • Proficient knowledge of Microsoft Office Suite.
  • Knowledge of AutoCAD is an advantage.
  • Basic knowledge of CRM and SAP software is an advantage.
  • Fluent in French and English; German is an advantage.
Benefits
  • Intensive training and access to numerous seminars and courses through the Viega Academy.
  • Opportunities for career advancement within a rapidly growing global leader.
  • Work with a motivated team in a supportive work environment.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical educationHVACtechnical adviceanalytical approachAutoCADCRMSAP
Soft skills
customer-orientedsociableteam playerindependentflexiblecommunicativeorganizedstructured