Community Manager
Vidsy
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage and support groups of Creators delivering social-first content across multiple concurrent briefs.
- Work closely with our Commercial, Strategy and Creative teams to match talent with the right briefs.
- Keep project flows smooth and well-organised, aligning deadlines, sharing updates, and ensuring high-quality delivery.
- Contribute to initiatives that strengthen community engagement and turn engaged contributors into long-term champions.
- Identify inactive or at-risk Creators and support reactivation efforts.
- Advocate for Creators across Vidsy, ensuring their needs and insights help shape our workflow and platform.
- Proactively support day-to-day production logistics, from arranging product shipments to processing payments and tracking deliverables.
Requirements
- Exceptional project and operational management skills - able to juggle multiple deadlines, teams, and workflows with clarity and confidence.
- Strong autonomy and problem-solving ability - you take ownership, act fast, and unblock challenges independently.
- Outstanding communication and organisation - you manage expectations clearly and keep information flowing smoothly across teams and Creators.
- Deep empathy for Creators and freelancers - you understand the realities of creative work and know how to support people doing it.
- A calm, steady approach under pressure - you stay composed, structured and supportive even when the pace is high.
Benefits
- 💰 Competitive Salary: In-line with your experience level, and kept competitive!
- 🩺 Private Healthcare: Comprehensive coverage to keep you feeling your best.
- 💻 Flexibility First: Work your way with our virtual-first hybrid approach.
- 🏝 Generous Time Off: Take the breaks you need to recharge.
- 🌍 Remote Flexibility: Work away from your hub for up to 4 weeks of the year.
- 😇 Volunteer Day: Get a paid day off annually to support a cause you care about.
- ♥️ Wellbeing Focus: Access our wellness programs and Employee Assistance Program.
- 🌍 Eco Impact: Your carbon footprint offset through our Ecologi partnership.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
project managementoperational managementproblem-solvingcommunicationorganisationempathysupportautonomytime managementstress management