Strategic Communication Engagement Manager
Viderity Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • District of Columbia • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead the planning and execution of strategic communication initiatives aligned with OHS goals.
- Develop and maintain comprehensive communication plans informed by audience insights, performance metrics, and shifting program priorities.
- Manage and publish approved content across digital channels, including websites, social media, and email.
- Oversee high-volume email marketing activities such as segmentation, personalization, template development, automated workflows, and performance reporting.
- Use analytics tools to assess engagement, identify areas for improvement, and recommend enhancements to campaign strategies.
- Collaborate closely with designers, developers, content creators, and OHS staff to ensure cohesive messaging and timely dissemination of information.
- Support implementation of conversion rate optimization practices to improve user engagement and support the user journey from awareness to action.
- Ensure all communication materials comply with OHS voice and tone, federal plain language requirements, accessibility standards, and web communication practices.
- Coordinate with internal and external stakeholders to support content planning, campaign execution, and resource promotion.
- Assist with development and support of social media content sets, webinars, and community engagement activities.
- Contribute to risk identification, project coordination, and communication planning across teams.
- Perform additional duties as assigned by leadership.
Requirements
- Demonstrated experience developing and implementing multi-channel communication strategies.
- Experience analyzing market trends, audience segments, and campaign performance.
- Strong ability to collaborate with diverse teams and external partners.
- Strong written and verbal communication skills.
- Experience using analytics tools to support strategic decision-making.
- Knowledge of federal communication and accessibility standards.
- Must have experience in Head Start, early childhood, HHS, DOE, or education programs.
- Familiarity with Head Start audiences and programs.
- Experience managing communications in large-scale or high-volume digital environments.
Benefits
- Competitive hourly rate (commensurate with experience).
- Flexible, remote work arrangement.
- Opportunity to contribute to a high-impact, federally mandated modernization initiative.
- Collaborative environment with direct visibility on a nationally recognized federal program.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
multi-channel communication strategiesemail marketinganalytics toolsconversion rate optimizationcontent planningcampaign executionperformance reportingaudience segmentationtemplate developmentweb communication practices
Soft skills
collaborationwritten communicationverbal communicationproject coordinationrisk identificationstakeholder engagementteamworkstrategic decision-makingadaptabilitycreativity