Safer Gambling Analyst, Swedish Speaking

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Swedish-speaking Safer Gambling Analyst safeguarding players and ensuring compliance with Safer Gambling practices at Immense Group. Liaising with players and analyzing risk to prevent addictive behavior.

Posted 5/8/2026full-timeTal-Pietà • 🇲🇹 MaltaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

As a Swedish-speaking Safer Gambling Analyst you will be responsible for safeguarding our players and the business.
You will liaise with players by email or phone to ensure a Safer Gambling experience whilst continuously improving our Safer Gambling operation.
Analyse risk-scoring reports to identify potential addictive behaviour, contact players who are at risk by phone or email and provide support according to internal policies and procedures in relation to additional checks, self-exclusion, and account blocking
Monitor escalated player registrations to prevent and avoid underage gambling
Monitor escalated self-excluded players to assess risk and refund, eligible players
Monitor and review follow-up case report on a daily, weekly, and monthly basis
Escalate complex cases with recommendations to senior management to ensure player protection is safeguarded
Adopt a solution-focused approach to assist vulnerable players
Recommend changes and/or amendments to Safer Gambling operational activities and processes
Work closely with the Safer Gambling Management to install a culture of Safer Gambling through promoting awareness, and delivering training as required

Requirements

What you’ll need

Language proficiency: native or close to native level of Swedish and fluent level of English, both spoken and written
To have keen interest in the psychology of addiction, regulatory and compliance knowledge
Ability to listen effectively and understand others, empathy
Willingness to learn and strive to improve business operations
Positive mindset and a flexible approach
Ability to work well in a Team
Have analytical thinking with excellent attention to detail
Ability to work in a fast-paced, dynamic environment

Benefits

Comp & perks

Private health insurance – because your wellbeing matters to us
Wellness allowance – up to €300 per year
Fresh and healthy Breakfast & Lunch prepared everyday in our penthouse kitchen – you can save up to €3,000 a year
Birthday leave – as we want you to celebrate your day
Company and team-building events – trust us, these are legendary
Relocation package to Malta, including flight and two weeks of accommodation
And much more – see for yourself!

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Soft Skills

effective listeningempathyanalytical thinkingattention to detailteamworkpositive mindsetflexibilitywillingness to learn