Analyze raw lead data to ensure high standards of accuracy and data hygiene.
Formalize complex data into simplified formats for seamless dialer integration.
Execute daily and weekly list uploads to ensure zero downtime for the outreach team.
Apply revenue strategies to categorize lists for maximum engagement and ROI.
Analyze campaign results to suggest data-driven improvements for list prioritization.
Assist with capacity planning to align lead volume with agent availability and staffing levels.
Oversee the end-to-end technical configuration of outbound campaigns within the dialer.
Capture and document the specific nuances of current list-loading and campaign management workflows.
Serve as the Subject Matter Expert when mapping data processes and logic to new platforms.
Identify system gaps and advocate for enhancements cross-functionally to drive long-term efficiency.

Requirements

Bachelors degree preferred.
Advanced Excel/Google Sheets knowledge- (VLOOKUP, Pivot Tables, Power Query, Data Cleaning) required.
Ability to transform a raw list of 10,000+ leads into a highly segmented, efficient outreach plan.
Experience with Looker (or similar BI tools) and enterprise dialer software (AWS Connect, Genesys) is preferred.
Strong interest in revenue operations, business forecasting and the "why" behind data trends.
A "measure twice, cut once" approach to data loading to prevent member experience friction.
Ability to present findings and transition updates clearly to senior leadership.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisdata hygienelist segmentationcampaign managementExcelGoogle SheetsVLOOKUPPivot TablesPower Querydata cleaning

Soft Skills

communicationanalytical thinkingproblem-solvingattention to detailcross-functional collaborationcapacity planningpresentation skillsstrategic thinkingadaptabilityleadership

Certifications

Bachelor's degree