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Housing Support Case Manager, Temporary, Part-time
Victory ProjectHousing Support Case Manager facilitating case transfer and stabilization services for low-income individuals experiencing homelessness. Supporting clients in accessing safe, stable, affordable housing.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in housing stabilization services, including eviction prevention and case management, while effectively communicating and collaborating with clients and agencies. Proficient in maintaining accurate records and utilizing computer skills for documentation and communication.
Highest-signal resume keywords
Housing Search ExperienceCase ManagementEviction PreventionOrganizational SkillsVerbal Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Housing RetentionRecord KeepingClient LiaisonOnboardingTraining
Soft Skills
Written Communication SkillsOrganizational Skills
Tools & Technologies
Google Office SuiteInternet Use
Certifications & Qualifications
CPR CertifiedTB Screening
Industry Keywords
Harm Reduction PhilosophyHousing SupportClient WorkSupervisionTeam Meetings
About the role
Key responsibilities & impact- Facilitate case transfer and provide stabilization services
- Monitor, manage, and triage all inquiries made to the Housing Support line
- Assist in onboarding and training for new Co-op cohort
- Provide housing stabilization services to clients, including eviction prevention
- Maintain accurate records of all client work
- Act as a liaison between clients and various agencies
- Attend weekly supervision, team meetings, and other required meetings
Requirements
What you’ll need- High school diploma with 1-2 years of relevant experience
- Experience in housing search, housing retention, and case management
- Openness to harm reduction philosophy
- Strong organizational, written, and verbal communication skills
- Strong computer skills including Google office suites and Internet use
- CPR certified (may be obtained upon hire)
- Complete TB screening (may be obtained upon hire)
- Three strong work-related professional references; at least 2 from manager or supervisor
Benefits
Comp & perks- 75% health and 25% dental employer premium contribution
- 100% employer paid disability and life insurance
- Generous paid time off package including vacation, sick, personal time, and holidays
- 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation for employees working 20+ hours a week