Bilingual Housing Support Case Manager

Victory Project

Bilingual Housing Support Case Manager providing up to 12 months of housing stabilization services. Collaborating with clients in a hybrid remote setting in Boston, focusing on housing advocacy and resource linkage.

Posted 7/17/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client advocacy, housing stabilization, and case management, with a focus on developing individualized service plans and connecting clients to essential resources. Proficient in navigating benefits and housing systems while fostering self-sufficiency and financial stability for diverse client populations.

Highest-signal resume keywords

Client AdvocacyHousing StabilizationCase ManagementBenefits NavigationBilingual (Spanish/English, Haitian Creole/English)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Housing SearchHousing RetentionDigital Workspace ProficiencyBudgeting SupportResource Development

Soft Skills

Strong Organizational SkillsWritten CommunicationVerbal CommunicationTeam CollaborationCultural Competence

Tools & Technologies

Google Office SuitesElectronic Document EditingEmail Communication

Certifications & Qualifications

CPR CertificationTB Screening

Industry Keywords

HIV ServicesHarm Reduction PhilosophyHousing First PhilosophyCommunity ResourcesMulti-Cultural Settings

About the role

Key responsibilities & impact

Provides up to 12 months of client-centered housing stabilization and retention services to clients
Works collaboratively with clients to identify barriers to housing stability, develop individualized service plans, and connect participants to housing-related resources
Focuses on helping clients maintain safe, affordable housing through ongoing case management, housing advocacy, rental and utility assistance coordination, benefits navigation, budgeting support, income development, and linkage to community resources
Serves as a key partner in assisting clients to increase self-sufficiency, strengthen financial stability, and prevent future housing crises
Collaborates with landlords, housing providers, healthcare teams, and community agencies to ensure participants have access to the necessary resources to achieve and sustain stable housing and improve overall health outcomes
Conducts housing-related assessments to identify barriers to housing stability and self-sufficiency
Develops individualized housing stabilization plans that include short- and long-term goals related to maintaining housing and improving quality of life
Meets regularly with clients to monitor progress toward housing stabilization goals
Develops a wide-ranging resource network for people living with HIV/AIDS in the Greater Boston area
Provides coordination, linkage and follow-up with existing service programs to maximize access to services
Attends necessary meetings, trainings, and workshops
Implements best practices in compliance with the Philosophy of Care and the Housing First philosophy

Requirements

What you’ll need

Bachelor's Degree with 2 years of experience of client advocacy OR High school diploma with 3 or more years of client advocacy experience
Proficient in digital workspace; electronic files, emails, electronic document editing
Relevant experience may include: Housing search, Housing retention, Case management, Benefits navigation, HIV services
Experience advocating for clients with government assistance agencies, housing authorities, private landlords or realtors preferred
Openness to harm reduction philosophy
Ability to work independently and cooperatively as a member of a professional team
Strong organizational, written, and verbal communication skills
Strong computer skills, including Google office suites and Internet use
Demonstrated ability to work successfully in multi-cultural settings with diverse client groups, including people with mental health concerns and substance use disorders
Must be CPR certified (may be obtained upon hire)
Must be bilingual (Spanish/English, Haitian Creole/English)
Complete TB screening (may be obtained upon hire)
Three strong work related professional references; at least 2 from manager or supervisor.

Benefits

Comp & perks

75% health and 25% dental employer premium contribution
100% employer paid disability and life insurance
Generous paid time off package including vacation, sick, and personal time as well as holidays
Up to 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation for employees working 20+ hours a week