People Operations Coordinator

Victorian Managed Insurance Authority

People Operations & Experience Coordinator managing employee lifecycle processes at VMIA. Collaborating with HR teams and providing administrative support for seamless employee experience.

Posted 7/21/2026full-timeMelbourne • 🇦🇺 AustraliaMid-LevelSenior💰 A$97,317 - A$108,129 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative and coordination skills in HR processes, ensuring accuracy and compliance in employee documentation and records management. Proficient in utilizing digital tools and systems to enhance operational efficiency and support employee lifecycle processes.

Highest-signal resume keywords

HR AdministrationEmployee Lifecycle CoordinationAttention to DetailClear CommunicationDigital Tools Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ManagementDocumentation AccuracyReportingProcess ImprovementOperational Support

Soft Skills

Service MindsetCollaborationInitiativeJudgmentPrioritization

Tools & Technologies

OraclePower BIExcelSharePoint

Industry Keywords

People ServicesOnboardingCompliancePayrollTalent Acquisition

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Act as a first point of contact for people queries, triaging requests and ensuring timely resolution or escalation
Coordinate employee lifecycle processes including onboarding, role changes, leave, flexible work, return-to-work and offboarding
Prepare and manage people documentation, ensuring accuracy, compliance and timely delivery
Maintain employee records, HRIS data, trackers and registers to ensure information is current and audit-ready
Support onboarding and induction logistics to deliver a positive new starter experience
Assist with reporting, data checks and reconciliations to support governance and decision-making
Provide administrative support across payroll, remuneration, learning and development and compliance processes
Coordinate meetings, training sessions, surveys and people initiatives, ensuring smooth delivery and follow-through
Support vendors, purchase orders, invoicing and general administration across P&C, Talent Acquisition and Facilities
Contribute to continuous improvement by identifying opportunities to enhance processes and employee experience.

Requirements

What you’ll need

Experience in administration, coordination or operational support, from HR, people services, or any environment where you’ve had to juggle competing demands and keep things moving
A service mindset. You genuinely want to make things easier for the people you work with
Serious attention to detail and the discipline to keep records, trackers and documentation accurate and up to date
Comfort with digital tools and systems, and the confidence to pick up new ones quickly
The ability to stay calm and prioritise well when things get busy or unpredictable
Clear, professional communication, and good judgement handling sensitive information
A collaborative streak balanced with real initiative, you don’t wait to be asked
Bonus points if you’ve got exposure to Oracle, Power BI, Excel, SharePoint design or similar systems.

Benefits

Comp & perks

Flex work: Hybrid working to support your best performance.
Parenting support: Generous parental leave (14 weeks paid parental leave after six months of service for primary carers and 2 weeks for secondary carers).
Learning & Development: Annual investment ($2,500) in your growth, with in-house training, and LinkedIn Learning access in addition.
Wellbeing: Wellness sessions, Employee Assistance Program (EAP), and ergonomic support.
Culture & Lifestyle: Iconic office location, volunteer leave and life-stage support.