Support Coordinator – Temporary Cover

Victim Support Scotland

Support Coordinator role at Victim Support Scotland, focused on service delivery and volunteer engagement in Dumfries. Ensures the implementation of local service development and delivery plan for victims of crime.

Posted 7/31/2026part-timeDumfries • 🇬🇧 United KingdomMid-LevelSenior💰 £27,598 - £36,445 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in volunteer management, including recruitment, induction, and performance management, while ensuring effective service delivery for victims and witnesses of crime. Proficient in data gathering and analysis to drive insights and support continuous learning within the voluntary and charity sector.

Highest-signal resume keywords

Volunteer ManagementData AnalysisPerformance ManagementService DeliveryCharity Sector Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data GatheringData AnalysisPerformance ManagementBusiness PlanningVolunteer Recruitment

Soft Skills

Motivating OthersEngagementCommunication

Industry Keywords

Voluntary SectorCharity SectorService Delivery Outcomes

About the role

Key responsibilities & impact

Ensuring service delivery meets the desired outcomes for victims and witnesses of crime
Planning volunteer deployment to achieve outcomes
Engaging with volunteers including recruitment, induction, and ongoing performance management
Contributing to business planning and co-ordination for continuous learning
Motivating others and driving performance

Requirements

What you’ll need

Experience from a similar role
Commitment to your own professional development
Comfortable working with data gathering, analysing, and presenting insights
Understanding of the voluntary and charity sector
Willingness to work flexible hours and travel when necessary

Benefits

Comp & perks

Enhanced annual leave package of 39 days (pro-rata)
42 days (pro-rata) from Grade 6 and above
Standard Life Pension with employer contribution
Free and confidential Employee Assistance Programme for support
Enhanced maternity and paternity pay
Access to a credit union
Free health cash plan covering family benefits including dental cover, virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more
Comprehensive learning and development opportunities