Vicinity Centres

Administration

• Provide high quality service and efficient administrative support to the centre management office.
• Assist in actioning shopping centre monthly reporting timetable.
• Maintain centre-based specialty tenant payment allocations and where required working with Accounts Receivable.
• Action and process supplier invoicing.
• Manage procurement and accruals processing.
• Maintain the shopping centre’s monthly sales process and reporting.
• Manage the gross audited sales tasks, including collecting audited sales certificates and entering information in the accounting system, adjusting variances as necessary.
• Assist with Gift Card processes, including stock management, daily and monthly reconciliation and user management.
• Assist with tenant billings and recharge calculations in accordance with lease requirements.
• Assist with non-tenant invoice and debt management, reporting and cash allocation.
• Assist with tenant debt processes including debt letter management and assisting Retail Manager with implementing payment plans and managing activity log entries.
• Action the reporting, maintenance and collection of public liability insurance.
• Assist with Bank Guarantee management – returns, exchanges and collections as required.
• Support the Guest Experience team in delivering exceptional Guest Experiences and assisting in the management of customer complaints and/or feedback.
• Car park administration as required, which may include processing permits, renewals, manual billing, and debt; issuing memos; invoicing retailers and non-tenants; monthly reconciliations; tenant disputes and charges; managing fine disputes on behalf of Vicinity team members; balancing income and costs associated with the car park system.

Administration Assistant