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About the role
Key responsibilities & impact- Own and drive the product strategy and multi-year roadmap for the H2H Pod, aligning closely with CTO, Engineering, and cross-functional colleagues.
- Lead a team of product managers, providing mentorship, direction, and a culture of rigorous product thinking and user-centeredness.
- Translate mission priorities and partner needs into clearly defined product requirements, OKRs, and delivery milestones.
- Partner with Engineering leadership to ensure agile, iterative delivery against roadmap commitments.
- Serve as the primary product voice in executive conversations, board presentations, and federal partner engagements.
- Define and govern product metrics frameworks — ensuring outcomes are measurable and tied to crisis services impact.
- Drive vendor and platform evaluation decisions in collaboration with Enterprise IT and Data leadership.
- Champion accessibility, equity, and trauma-informed design principles across all product initiatives.
- Other duties as assigned.
Requirements
What you’ll need- 8+ years of progressive product management experience, with at least 3 years in a senior product leadership role (Director, AVP, or VP level) reporting to a Chief or VP-level leader
- Bachelor’s degree required; Master’s or advanced degree in a relevant field preferred
- Demonstrated experience in mission-driven, nonprofit, healthcare, government, or similarly highly regulated environments strongly preferred
- Proven success managing enterprise-scale digital products supporting frontline service providers or vulnerable populations
- Experience leading teams and cross-functional initiatives, with accountability for execution, performance management, and delivery against KPIs and strategic priorities
- Strong operational and financial acumen, including experience managing budgets, using data to drive decisions, and operating within complex, government-adjacent or federally funded environments preferred
Benefits
Comp & perks- medical
- dental
- vision
- supplemental income insurance
- employer paid disability insurance
- employer paid life insurance
- pre-tax FSA for medical and dependent care
- 401K available
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product strategyproduct managementOKRsagile deliveryproduct metrics frameworksvendor evaluationplatform evaluationdata-driven decision makingperformance managementbudget management
Soft Skills
mentorshipleadershipuser-centered designcross-functional collaborationcommunicationoperational acumenfinancial acumenexecution accountabilitystrategic prioritizationcultural advocacy
