Commercial Support Analyst – Junior
Vibra
full-time
Posted on:
Location Type: Hybrid
Location: Rio de Janeiro • 🇧🇷 Brazil
Visit company websiteJob Level
Junior
About the role
- Execute DCVIM financial processes related to allocations from the annual R$ 1.3 billion budget.
- Handle approximately 16,000 annual requests from the commercial area, composed of 270 Sales Executives, 30 Managers and 5 Regional Directors, supporting 7,800 Vibra stations.
- Respond to internal requests via the system, ensuring full support for the commercial area.
- Develop solutions for internal customers' issues, following required guidelines, procedures and documentation, and respecting approval limits and internal standards.
- Ensure deadlines and satisfaction metrics are met.
- Support legal proceedings by standardizing and compiling data and documents for contentious claims.
- Prepare and send notices and counter-notices via email and the legal system, ensuring contract oversight and defending Vibra's interests.
- Draft and register debt acknowledgment drafts and account reconciliation letters according to financial standards, ensuring effectiveness of commercial agreements.
- Prepare equipment sale drafts, monitoring reports, and provide technical parameters together with Engineering to meet targets.
Requirements
- Bachelor's degree in Business Administration, Law, Finance, Engineering or related fields.
- Minimum of 1 year of experience in commercial processes, preferably with contract management.
- Basic English.
- Microsoft Office (Excel, Word, PowerPoint) at an intermediate level.
Benefits
- Health and Dental Plan – Bradesco – extendable to dependents
- PAE - Financial assistance provided for dependent children and/or stepchildren with intellectual disabilities
- Pharmacy discount program – discounts up to 70%
- Complementary Pension – FlexPrev Plan – contributions ranging from 1% to 11%, depending on salary
- Life Insurance – coverage for all employees from the hiring date, without employee contribution
- Extended Leaves – Maternity (total 180 days) and Paternity (total 20 days)
- Meal and/or Food Allowance – Caju Benefits
- Educational Assistance – for dependents up to high school
- TotalPass (employee benefits platform)
- Length of Service Bonus – employees receive a salary supplement (based on time of service) to be paid at the time of vacation.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial processescontract managementdata compilationaccount reconciliationbudget managementreport monitoringtechnical parameters
Soft skills
problem-solvingtime managementcommunicationcustomer supportattention to detail
Certifications
Bachelor's degree