Support Engineer

• Support commercial service by recording and tracking internal customer requests in the system, ensuring responsiveness and support to the commercial area;
• Assist with contract management by supporting report generation and information control, ensuring organization and compliance with deadlines;
• Support analyses and payments related to the financial execution of contracts, following defined commercial guidelines and standards;
• Assist in monitoring credit limits and outstanding balances, performing entries and updates under the supervision of the finance department;
• Monitor debt collection processes, providing support in communications with commercial and finance teams;
• Support the organization of documents and information related to legal and contractual matters;
• Assist in producing reports and sending information to the involved departments, ensuring compliance of commercial processes.

Junior Commercial Support Analyst

Analista de Suporte Jr

Junior Support Analyst