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Senior Director, Global Commercial Content Ecosystem
ViatrisSenior Director shaping Viatris’s global commercial content ecosystem for affordable healthcare medicines. Leading DAM, MLR, governance, roadmaps, investments, IT partnerships, and organizational enablement.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing content operations and digital ecosystems, with a strong focus on governance, compliance, and strategic leadership. Proven ability to drive cross-functional alignment and enhance platform utilization through data-driven decision-making and innovation.
Highest-signal resume keywords
Content Operations ManagementDigital Content EcosystemsData Governance and ComplianceStrategic LeadershipCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital Asset Management (DAM)Content Lifecycle ManagementRegulatory CompliancePerformance ManagementAI-Enabled WorkflowsMetadata ManagementProcess OptimizationKPI TrackingContent Reuse StrategiesChange Management
Soft Skills
LeadershipStrategic ThinkingInfluencing SkillsAnalytical ApproachOrganizational Change Management
Tools & Technologies
VeevaAprimoContent Management SystemsAnalytics PlatformsWorkflow Automation Tools
Industry Keywords
PharmaceuticalsEnterprise StrategyContent GovernanceUser-Centric ExperiencesStakeholder Engagement
About the role
Key responsibilities & impact- Create, define, and own the enterprise strategy and vision for the upstream content ecosystem, including MLR, DAM, CAT, and integrations
- Develop infrastructure enabling modular content reuse, scalability, accelerated speed-to-market, regulatory compliance, audit readiness, and user-centric experiences
- Establish DAM as the single source of truth and align the ecosystem with end users
- Partner with senior leadership and cross-functional stakeholders to align platform strategy with digital, marketing, and business objectives
- Develop and own the commercial roadmap for continuous improvement
- Define and track enterprise KPIs for adoption, engagement, cycle-time reduction, content reuse, efficiency gains, and process reduction
- Identify and prioritize innovation opportunities such as AI-enabled workflows, automation, and intelligent metadata
- Establish and enforce governance frameworks, workflow controls, permissions, metadata, and taxonomy discipline
- Partner with Legal, Regulatory, Compliance, and IT stakeholders
- Manage the multi-year content ecosystem investment portfolio and develop business cases and value realization strategies
- Monitor platform adoption, workflow efficiency, bottlenecks, metadata quality, and integrity
- Lead continuous improvement through platform enhancements, process optimization, and integration maturity
- Chair the enterprise content governance council and establish stakeholder decision-making frameworks
- Present strategic recommendations, roadmap decisions, and performance metrics to executive leadership
- Represent content operations requirements and priorities with IT and drive accountability across internal and external partners
- Lead and develop a team of business process owners and/or operational specialists
- Build organizational capability in platform utilization, content operations, change management, and adoption
- Champion a product mindset across the organization
- Ensure alignment with enterprise metadata and taxonomy frameworks
- Oversee content and metadata integrity and flow across systems
- Enable reporting and analytics through structured, governed data
- Partner with IT to evolve the content data model and integration strategy
Requirements
What you’ll need- Bachelor’s degree required
- Advanced degree (equivalent) preferred
- 12+ years of experience in content operations, business process, or digital content ecosystems
- Combination of experience and/or education will be taken into consideration
- Demonstrated leadership experience managing teams and enterprise platforms
- Deep experience with DAM, MLR, and/or content lifecycle platforms such as Veeva or Aprimo
- Strong experience in regulated environments; pharma preferred
- Proven ability to operate at strategic and operational levels
- Experience driving cross-functional alignment in complex, global organizations
- Strong partnership with IT platform owners
- Strategic leadership with strong business and digital acumen
- Enterprise product mindset and value-driven decision making
- Executive stakeholder engagement and influencing skills
- Strong understanding of content lifecycle, governance, and compliance
- Data-driven and analytical approach to performance management
- Ability to lead through complexity and drive organizational change
- Willingness to travel internationally, approximately 20%
- Proficiency in speaking, comprehending, reading, and writing English is required
Benefits
Comp & perks- Competitive salaries
- Benefits
- Inclusive environment
- Equal Opportunity Employer