Accounts Receivable Representative
Viamericas Corporation
full-time
Posted on:
Location Type: Hybrid
Location: Medellin • 🇨🇴 Colombia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Assist with the daily processing and application of deposits.
- Monitor the assigned portfolio of agencies regularly to ensure timely follow-up on past-due accounts.
- Conduct collection calls to resolve outstanding balances and maintain healthy account status.
- Manage and deactivate inactive agencies as needed, following internal procedures.
- Provide real-time support to agencies by actively responding to inquiries via phone and chat.
- Read, acknowledge and comply with Viamericas Staff Information Security Policy via the Information Security training portal.
- Attend periodic Information Security training provided by Viamericas.
- Report any event that might be an Information Security Incident: clicked on a malicious link, downloaded and opened a suspicious file, etc.
Requirements
- Educational background in Business Administration, Accounting, Finance, or a related field.
- Bilingual in English and Spanish.
- Strong interpersonal and communication skills.
- Proven ability to work collaboratively in a team environment, with a sense of responsibility and sound decision-making abilities.
- Experience in customer service, including managing challenging client interactions.
Benefits
- General office working conditions with a hybrid work schedule.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Business AdministrationAccountingFinanceCustomer Service
Soft skills
interpersonal skillscommunication skillscollaborative workresponsibilitydecision-making