Director, Public Safety Solutions

VIA

Director leading Public Safety solutions at VIA. Driving mission-centric AI initiatives for safety agencies and stakeholders.

Posted 5/4/2026full-timeWashington • District of Columbia, Washington • 🇺🇸 United StatesLead💰 $175,000 - $225,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary lead for all technical and functional GHOST™ demonstrations. You ensure the application is mapped precisely to the specific "pain points" and workflows of the agency.
Translate industry trends and user feedback from the field into actionable insights for VIA’s product development teams. You are the "Voice of the Market" internally.
In collaboration with your network, develop white papers and presentations to shape industry forums and guide public policy, differentiating VIA as a mission-first partner and innovation leader.
Lead the relationship with end-users and product vendors within your territory. You will work closely with VIA’s Client Delivery team to ensure customers successfully on-board GHOST™ and realize the mission value emphasized during the sales process.
Act as the bridge for non-public safety colleagues at VIA, educating the wider team on use cases, terminology, and procurement nuances.

Requirements

What you’ll need

10+ years of experience in Public Safety (Police, Fire, EMS, or Federal law enforcement) or as a high-level Technical Sales Engineer in the Public Safety enterprise software solution space.
An established network within the Public Safety community and a passion for modernizing government technology.
A natural communicator who can explain complex AI/Data solutions through the lens of mission success and officer safety.
A reputation as a respected and sought-out leader within the Public Safety community, known for professional integrity and mission-driven expertise
Exceptional communication and presentation skills, with the ability to articulate enterprise software solution value and concepts to both technical and non-technical audiences
Proven ability to develop compelling briefing material and collateral that resonates with the target audience
Excellent strategic thinking and problem-solving skills, with the capacity to conceptualize and execute effective sales campaigns
Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines effectively

Benefits

Comp & perks

Compensation:
This role offers a $175,000–$225,000 base salary range plus an options package
401(k) plan with up to 5% employer contribution
Health: A fully funded, top-tier health benefits plan, fully covered from day one, including vision and dental coverage for your whole family
Time off: Flexible Vacation Policy with no set annual limit or accrual period, Summer Fridays, and an extended holiday period in December.
Paid parental leave, supporting new parents and families.
Remote work: Ability to enjoy the best of both worlds with flexibility to work from home as needed, as well as access to four well-located offices, designed for collaboration and stocked with everything you could need.
Opportunities to work remotely from eligible locations for up to 2 months per year
Growth: Individualized growth opportunities, including internal and external mentorship panels, custom goals and feedback sessions, and/or access to learning and development programs, including VIA’s unrivaled leadership program
A dedicated wellness advisor to help you navigate the programs and opportunities available at VIA
Transit: Benefits to support commuting costs
Connection: In-person events to foster team bonding and collaboration across different teams

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical salesenterprise software solutionsAI solutionsdata solutionsproduct developmentpresentation developmentbriefing material developmentsales campaign executionproject management

Soft Skills

communicationpresentation skillsstrategic thinkingproblem-solvingorganizational skillsleadershipnetworkingcollaborationeducational skills