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Tech Stack
Tools & technologiesDNS
About the role
Key responsibilities & impact- Performing various tasks in IT administration for Microsoft Windows servers and clients, as well as mobile devices
- First point of contact for colleagues in 1st- and 2nd-level support
- Onboarding of new colleagues and setup of user accounts and devices
- Assisting users with the use of software and hardware
- Documenting and tracking support requests in the Jira ticketing system
- Escalating complex issues to the appropriate specialist departments
- Creating and maintaining IT documentation
Requirements
What you’ll need- Completed vocational training in IT, e.g., as an IT Specialist for System Integration (m/f/d), or a comparable qualification
- Experience with ticketing systems such as Atlassian Jira
- Knowledge of server administration and networking environments
- Familiarity with terms like DNS, Active Directory/LDAP, Wireshark, PowerShell, and the OSI model
- Experience operating Microsoft Windows servers is an advantage
- Experience in IT support or a help desk role
- Technical affinity and curiosity for new IT technologies and topics
- Strong problem-solving skills
- Service-oriented work approach
- Driver's license (category B or former Class 3)
- Willingness to travel for regular regional assignments
- Good German and English language skills
- Strong teamwork and communication skills
Benefits
Comp & perks- A secure permanent position from 30 hours per week with a competitive salary
- Remote work options for better work–life balance
- Flexible working hours for greater freedom in your workday
- 30 days of annual leave for a balanced work–life ratio
- Employee share program with discounted purchase options and free shares
- Employee referral program with a bonus of up to €3,000
- Bike leasing for eco-friendly and flexible mobility
- Gym subsidies to support your health
- Childcare subsidy to support families
- Retirement savings and health benefits for long-term security
- Eyewear allowance for proper vision at work
- Corporate benefits program with discounts from many partners
- Personal development through structured onboarding, training, and long-term career prospects
- Innovative projects with varied tasks and a modern work environment
- Help shape the energy transition through sustainable projects and active climate protection
- Highest level of occupational safety thanks to clear standards, training, and the goal of "zero accidents"
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT administrationserver administrationnetworking environmentsDNSActive DirectoryLDAPWiresharkPowerShellMicrosoft Windows serversticketing systems
Soft Skills
problem-solvingservice-orientedteamworkcommunicationtechnical affinitycuriosity
Certifications
vocational training in ITIT Specialist for System Integration