Vi

Inside Sales Manager – Public Sector IT

Vi

full-time

Posted on:

Location Type: Hybrid

Location: 🇩🇪 Germany

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Job Level

Mid-LevelSenior

About the role

  • Proactively contact prospects and existing customers by phone (outbound) across the DACH region, primarily within public administration, foundations and similar organizations
  • Conduct campaigns to assess needs and invite clients to online or on-site presentations without applying sales pressure over the phone
  • Handle inquiries from existing customers, prepare quotations and follow up on decision-making
  • Identify market trends and new business opportunities together with field sales and team leadership
  • Maintain customer data, call notes and quotations in the CRM system (MS-Sales)
  • Work closely with inside and field sales teams and actively contribute to the further development of telephone processes

Requirements

  • Commercial training, ideally with an IT focus, or an equivalent qualification
  • Experience in inside sales or telephone customer support in an IT environment or with complex/technical subject matter
  • Confident use of MS365 tools (Outlook, Teams, Excel, SharePoint)
  • Enjoy proactive telephone outreach (inbound & outbound) and the ability to address technical staff and executives professionally and appropriately for the target audience
  • Interest in modern IT solutions and willingness to learn the product portfolio
  • Communicative, team-oriented and customer-focused; able to work independently and in a structured way, remain motivated and consistently pursue targets
Benefits
  • Performance bonuses and employment within a secure, stable and growing industry—position covered by collective bargaining agreements
  • Participation in the company stock program, including subsidized free shares and support for company pension plans
  • Flexible working-time models (e.g., part-time, flexitime, trust-based working hours, 4-day week, …) and the option for mobile/home working
  • Employee discounts with over 700 well-known providers
  • State-of-the-art equipment to support your daily work (laptop, smartphone, company car) and of course free drinks and fresh fruit

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
inside salestelephone customer supportCRM systemsquotation preparationmarket trend analysisbusiness opportunity identification
Soft skills
proactive outreachcommunicationteam-orientedcustomer-focusedindependent workstructured workmotivationtarget pursuit
Certifications
commercial trainingIT qualification