• Preparation and coordination of service quotations
• Recording and evaluation of incoming customer inquiries
• Maintaining existing customer relationships and generating new service orders
• Account management for major accounts and framework contract customers
• First point of contact for all order-related matters
• Obtaining and reviewing quotations from subcontractors

Requirements

Completed vocational training in building services/technical building equipment
Further qualification as a master craftsman (Meister) or state-certified technician
Professional experience in customer service within building services/utility engineering, ideally with sprinkler systems
Confident user knowledge of MS Office applications

🔍 ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.

Hard Skills

customer service
account management
quotation preparation
order management
evaluation of customer inquiries
building services
technical building equipment
sprinkler systems

Soft Skills

relationship management
communication
coordination
evaluation
customer relationship management

Certifications & Qualifications

master craftsman (Meister)
state-certified technician

Sales Representative – Service, Fire Protection

Vertriebsmitarbeiter, Service im Brandschutz