Vheda Health

Client Success Coordinator

Vheda Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Junior

About the role

  • Support Vheda’s Client Services team in researching, scheduling, planning, executing, and managing day-to-day tasks.
  • Efficiently coordinate project requirements, timelines, deadlines and follow-up to ensure timely and successful project completion.
  • Participate in client status calls, capture meeting notes, and update status reports regularly.
  • Develop an extensive understanding of Vheda’s service offering, demonstrating the ability to articulate and position these solutions within existing and potential accounts.
  • Prepare agendas for client meetings and related account administration.
  • Track, monitor, and generate monthly reports.
  • Conduct thorough research on clients, state initiatives, competitors, and industry trends to provide valuable insights and support informed decision making.
  • Help facilitate seamless collaboration, contributing to the team’s overall success and effectiveness.
  • Partner seamlessly with internal departments such as clinical services, operations and analytics to ensure coordinated efforts in meeting client expectations.

Requirements

  • BA/ BS Degree or equivalent
  • 1-3 years or more in a support role
  • Innate ability to follow process
  • Ability to effectively collaborate with others
  • Excellent written and verbal communication, time management, and organizational skills
  • Impeccable attention to detail
  • Must be responsive, action-oriented, and able to build trust with various stakeholders
  • Proven competence to initiate and drive projects through to completion
  • Strong knowledge of Microsoft Office programs (Word, Excel, PowerPoint, etc).
Benefits
  • Comprehensive health Insurance including medical, dental, vision, LTD, STD and life insurance
  • 401(k)
  • Unlimited paid time off
  • 12 paid company holidays
  • Engaging team events.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementresearchreport generationclient administrationdata analysis
Soft Skills
collaborationcommunicationtime managementorganizational skillsattention to detailtrust buildinginitiativeresponsivenessaction-oriented
Certifications
BA DegreeBS Degree