Senior Account Manager

VGS

Senior Account Manager managing top-tier and strategic customer accounts in payment tokenization industry. Focusing on retention, revenue growth, and product adoption across complex customer environments.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $110,000 - $145,000 per yearWebsite

About the role

Key responsibilities & impact

Manage a portfolio of existing top-tier and strategic customer accounts.
Drive immediate onboarding activities such as integrations and training for new customers by partnering with VGS and customer implementation teams.
Own and nurture relationships with our larger customers, which includes, but is not limited to: increasing adoption/utilization, ensuring retention, working collaboratively to expand revenue, and monitoring satisfaction.
Establish a partnership with customers in order to build Account Plans, defining critical goals, or other key performance indicators and aid in achieving their goals.
Empathize with every aspect of our customer’s experience, from onboarding to renewal.
Measure and monitor customer's achievement of critical and key performance indicators, reporting both internally and externally.
Establish regular cadence (weekly, monthly, quarterly) with each assigned client, performing discovery meetings and executive business reviews.
Establish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our solution and services.
Identify, manage, and work quickly and independently to close up-selling and cross-selling opportunities.
Represent the voice of the customer across the organization to inform our sales process and product roadmap.
Identify opportunities for customers to be brand champions and advocates, build testimonials and case studies.
Assist in workshops to help customers leverage the full value of VGS solution.

Requirements

What you’ll need

4+ years of customer-facing experience, mainly as an Account Manager with proven ability for increasing satisfaction, driving adoption, retention, and revenue expansions
Experience growing an existing account base, comfortable with pitching new products and negotiating
Experience in maintaining a minimum of 95% renewal revenue to minimize churn
Drive new business growth through greater customer advocacy
Experience working with complex, multi-divisional, multi-geographical customers
Experience driving process improvement and building new processes in a startup environment
Strong leadership, project management, presentation skills and a bias for action
A high-degree of empathy, impressive executive presence, and communication abilities
Ability to create structure in ambiguous situations and design effective processes
Experience working cross-functionally with Sales, Product, Marketing, Engineering, Product and Compliance/Legal teams
Experience with tokenization, payment processing, cryptology, and security products highly desired
Out of the box thinker that thrives in a fast paced startup environment
Travel required
BA/BS preferred

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account VGS Website LinkedIn All Job Openings 201 - 500 employees 🔒 Cybersecurity 📋 Compliance 🤝 B2B Cybersecurity
Compliance
B2B VGS is a company focused on providing privacy solutions and enhancing the user experience on websites through the management of various types of cookies. VGS specializes in offering customizable cookie consent management tools that allow users to control their data and privacy preferences, allowing for personalized web experiences while respecting user privacy rights. They emphasize the importance of different categories of cookies such as strictly necessary, performance, functional, and targeting cookies, each serving distinct functions to improve website functionality and personalization. Senior Account Manager Job not on LinkedIn 🔥 2 minutes ago 🇺🇸 United States – Remote 💵 $110k - $145k / year ⏰ Full Time 🟠 Senior 💰 Account Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Manage a portfolio of existing top-tier and strategic customer accounts.
Drive immediate onboarding activities such as integrations and training for new customers by partnering with VGS and customer implementation teams.
Own and nurture relationships with our larger customers, which includes, but is not limited to: increasing adoption/utilization, ensuring retention, working collaboratively to expand revenue, and monitoring satisfaction.
Establish a partnership with customers in order to build Account Plans, defining critical goals, or other key performance indicators and aid in achieving their goals.
Empathize with every aspect of our customer’s experience, from onboarding to renewal.
Measure and monitor customer's achievement of critical and key performance indicators, reporting both internally and externally.
Establish regular cadence (weekly, monthly, quarterly) with each assigned client, performing discovery meetings and executive business reviews.
Establish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our solution and services.
Identify, manage, and work quickly and independently to close up-selling and cross-selling opportunities.
Represent the voice of the customer across the organization to inform our sales process and product roadmap.
Identify opportunities for customers to be brand champions and advocates, build testimonials and case studies.
Assist in workshops to help customers leverage the full value of VGS solution. 🎯 Requirements
4+ years of customer-facing experience, mainly as an Account Manager with proven ability for increasing satisfaction, driving adoption, retention, and revenue expansions
Experience growing an existing account base, comfortable with pitching new products and negotiating
Experience in maintaining a minimum of 95% renewal revenue to minimize churn
Drive new business growth through greater customer advocacy
Experience working with complex, multi-divisional, multi-geographical customers
Experience driving process improvement and building new processes in a startup environment
Strong leadership, project management, presentation skills and a bias for action
A high-degree of empathy, impressive executive presence, and communication abilities
Ability to create structure in ambiguous situations and design effective processes
Experience working cross-functionally with Sales, Product, Marketing, Engineering, Product and Compliance/Legal teams
Experience with tokenization, payment processing, cryptology, and security products highly desired
Out of the box thinker that thrives in a fast paced startup environment
Travel required
BA/BS preferred Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs National Account Manager, Chains 🔥 25 minutes ago The Kraft Heinz Company 10,000+ employees 👥 B2C 🛒 Retail Website LinkedIn All Job Openings National Account Manager overseeing assigned accounts at Kraft Heinz. Driving sales growth through strategic planning, negotiation, and collaboration with internal and external stakeholders. 🇺🇸 United States – Remote 💵 $104.2k - $130.2k / year 💰 $20M Post-IPO Equity on 2019-06 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Guest Relations Manager 🔥 39 minutes ago Lindblad Expeditions 501 - 1000 Website LinkedIn All Job Openings Guest Relations Manager at Lindblad Expeditions serving as the primary contact for guest feedback. Engaging guests, resolving concerns, and analyzing feedback to improve guest satisfaction. 🇺🇸 United States – Remote 💵 $60k - $70k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Territory Manager 🔥 39 minutes ago FUJIFILM Corporation 10,000+ employees Website LinkedIn All Job Openings Territory Manager focusing on sales of portable ultrasound systems through consultative techniques. Role requires capital medical equipment sales experience and relationship management. 🇺🇸 United States – Remote 💵 $80k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Channel Partner Manager 🔥 41 minutes ago Tekmetric 51 - 200 Website LinkedIn All Job Openings Partner Manager at Tekmetric managing partnerships to drive business growth in the automotive sector. Collaborating with industry leaders and executing revenue strategies for business expansion. 🇺🇸 United States – Remote 💰 Venture Round on 2022-03 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Partner Marketing Manager 🔥 42 minutes ago Connection 1001 - 5000 🤝 B2B 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Partner Marketing Manager developing integrated marketing plans and campaigns for Connection to drive engagement and sales with Apple as a strategic partner. 🇺🇸 United States – Remote 💵 $86k - $110.6k / year ⏰ Full Time 🟠 Senior 🔴 Lead 💰 Account Manager 🦅 H1B Visa Sponsor View More Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Customer-Facing ExperienceAccount GrowthRenewal Revenue ManagementProcess DesignPresentation SkillsNegotiation SkillsProject ManagementTokenizationPayment ProcessingCryptology

Soft Skills

EmpathyExecutive PresenceCommunication AbilitiesBias for ActionOut of the Box Thinking

Certifications

BA/BS Preferred