VGS

IT Systems Engineer

VGS

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Job Level

Mid-LevelSenior

Tech Stack

AWSAzureCloudGoogle Cloud PlatformJamfLinuxPythonVaultVMware

About the role

  • Founded in 2015, VGS is the world's leader in payment tokenization and trusted credential management platform, depended on by Fortune 500 companies, merchants, fintechs, and banks alike. Our mission is to revolutionize the way sensitive data is stored and secured, enabling organizations to manage information across cards, bank accounts, and digital wallets with ease.
  • VGS stores sensitive data and tackles critical payment acceptance challenges such as multi-PSP management, card issuance, payment orchestration enablement, PCI compliance, and the protection of personally identifiable information (PII). We provide our clients with complete ownership, control and insights into their payment data, driving growth and enhancing user experiences across industries.
  • VGS offers a comprehensive suite of solutions, including a composable Card Management Platform, a PCI-compliant Vault, and advanced network value-added services such as Network Tokens, Account Updater, and Card Attributes. Our innovative technologies empower businesses to boost revenue through higher authorization rates, reduce fraud, and streamline operations—all while seamlessly integrating with existing tech stacks.
  • At VGS, we're not just securing payments—we're empowering businesses to unlock new possibilities in the ever-evolving payment landscape.
  • As an IT Systems Engineer, you will be responsible for designing, implementing, and maintaining VGS’s IT infrastructure and enterprise applications while managing and optimizing our collaboration tools and platforms. Examples of some of VGS’s tooling include Google Workspace, Okta, Slack, Jira, the Meraki networking platform, and other similar solutions. This role encompasses full-stack IT subject matter expertise, from system administration and support to enterprise application integration and automation of IT services. It requires a strategic approach that provides an excellent opportunity to contribute to VGS’s long-term success while growing your career and experience. The IT Systems Engineer is critical in ensuring the IT team's service delivery, stability, security, and efficiency while aligning IT initiatives with business objectives.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
  • Minimum of 3 years of experience in Enterprise Identity and Access Management.
  • Hands-on experience with Okta is preferred.
  • Prior experience as a System Administrator, Network Administrator, or IT Systems Engineer at scale.
  • Experience with cloud IaaS such as AWS, Google Cloud, or Azure and/or equivalent experience scaling local or hybrid clouds using technologies such as VMWare VCenter/VMotion, KVM with KVM Live Migration, and similar
  • Experience with enterprise application integration and automation tools.
  • Hands-on experience supporting users in a heterogeneous environment, including but not limited to Windows, Mac and Linux workloads.
  • Experience in scaling the administration and management of large fleets, using technologies such as configuration management and MDM platforms.
  • Familiarity with SaaS applications and their identity and access management
  • requirements.
  • Communication, Leadership, and Customer Focus:
  • Able to leverage best practices from the broader industry, building solutions which delight our internal users and do not surprise fellow system administrators or devops professionals.
  • Strong communication and interpersonal skills can explain complex IT concepts to non-technical stakeholders.
  • Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
  • The ability to break down complex problems into easily digestible tasks.
  • A demonstrated ability to identify operational bottlenecks and devise and implement effective solutions.
  • Strong customer service orientation, with a focus on delivering high-quality IT services to internal stakeholders.
  • Preferred Qualifications:
  • Certifications in JAMF, Okta, and other relevant fields.
  • Previous experience with security and compliance concepts and frameworks.
  • Proven track record in IT project management and managing and delivering large-scale IT projects on time and within budget.
  • Familiarity with common industry standard IT compliance requirements and experience responding to internal and external auditors.
  • Relevant technical certifications from a reputable body, such as ITIL, AWS/GCP/Azure certifications from approved sources, CompTIA, CCNA, etc.