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Account Specialist
VF CorporationAccount Specialist managing orders and providing customer support in a remote role for VF Corporation. Collaborating with sales and customers to ensure efficient order processing and delivery.
Posted 6/26/2026full-timeRemote • Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $17 - $21 per hourWebsite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
order managementorder entryproduct specificationreturn authorizationscredit processing
Soft Skills
customer serviceattention to detailverbal communicationwritten communicationcooperationproactive working style
Tools & Technologies
Microsoft OfficeSAPCognos
Industry Keywords
orderbook managementproduct availabilityissue investigation
Tech Stack
Tools & technologiesCognos
About the role
Key responsibilities & impact- Efficiently manage assigned orderbook by entering, revising, and releasing orders
- Provide order entry support for team members
- Provide excellent customer service by offering product specification and availability
- Assist customers with order selection and requirements
- Proactively assist customers, sales representatives, and management
- Pinpoint and investigate product/service issues
- Analyze and process requests for return authorizations and credit
- Demonstrate professional phone etiquette with customers
Requirements
What you’ll need- 3+ years of experience
- Proficient PC skills including Microsoft Office
- Knowledge of SAP and Cognos reporting preferred
- Strong attention to detail
- Excellent verbal and written communication skills
- Able to work cooperatively with others across the organization
- Self-starter with a proactive working style
Benefits
Comp & perks- Additional compensation awards
- Annual incentive plan
- Sales incentive or commission potential