Senior Technical Support Specialist
Drata
AWSAzureCloudGoogle Cloud Platform
Job Level
SeniorLead
Tech Stack
AWSAzureCloud
About the role
- Provide technical leadership and guidance for product modernization and maintenance.
- Integrate new and legacy technologies to improve performance, scalability, and security.
- Design and manage architectures across servers, storage, networks, and cloud services.
- Create and maintain technical documentation, including architectural and boundary diagrams.
- Partner with stakeholders to evaluate impacts of new systems and updates on the existing ecosystem.
- Support development teams with hands-on solution implementation, configuration, and coding.
- Provide technical expertise and guidance during high-impact incidents and lifecycle management.
- Contribute to various projects and initiatives, demonstrating adaptability and a collaborative mindset.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Strong communication skills, with the ability to engage both technical and non-technical audiences.
- Demonstrated technical leadership and problem-solving ability.
- 8+ years of experience with cloud platforms (AWS and/or Azure), DevOps practices, Agile methodologies, APIs, and data management.
- Broad knowledge of network infrastructure and architecture, software development and engineering principles, enterprise architecture, system integration, IT operations, and decision-making frameworks.
- Experience with healthcare systems and standards (FHIR, EDI).
- Prior federal government experience preferred.
- Development background in enterprise environments.
- Familiarity with SaaS and large-scale integrations.
- Active or the ability to obtain a government clearance.
- Candidate must reside within the continental US.
- Unable to offer sponsorship at this time.
