VetPartners

Operations

• Drive hospital performance across revenue, EBITDA, labor, and COGS targets
• Partner with Practice Managers to ensure strong day-to-day operations and accountability
• Support DVM engagement, retention, and recruitment in collaboration with medical leadership
• Conduct regular hospital visits, with a focus on under performing locations
• Lead implementation of operational initiatives, SOPs, and company standards
• Monitor KPIs and coach teams to improve scheduling efficiency, client experience, and workflow
• Ensure compliance with regulatory requirements, inventory controls, and company policies
• Partner cross-functionally with HR, Finance, Marketing, and IT to support hospital success
• Lead, coach, and develop Practice Managers and Partner DVMs to build strong, sustainable teams

Regional Operations Manager – West Region

Compliance

• Lead compliance efforts across OSHA, DEA (controlled substances), radiation safety, scope of practice, day care/boarding, and state/local regulatory requirements
• Ensure all hospitals maintain current licenses, permits, and registrations
• Monitor regulatory changes and proactively update policies, SOPs, and workflows
• Oversee controlled substance policies, storage, logging, and auditing processes
• Conduct routine and random audits
• Investigate discrepancies and implement corrective actions
• Maintain OSHA-compliant programs
• Track required safety training
• Lead incident reporting and prevention
• Ensure compliance with radiation safety standards
• Partner with vendors and regulatory bodies
• Track all licenses and renewals
• Monitor scope-of-practice requirements
• Ensure workflows remain compliant
• Maintain knowledge of state/local regulations
• Ensure compliance with staffing, vaccination, sanitation, and safety standards
• Develop SOPs and conduct audits
• Conduct audits across hospitals
• Develop OSHA, DEA, and boarding checklists
• Train ROMs to conduct audits
• Establish audit cadence and track resolution
• Deliver compliance training
• Create SOPs and toolkits
• Partner with Operations, Medical Leadership, and HR
• Support M&A integrations

Regional Operations Manager – West Region

Veterinary Hospital Compliance Manager