Veterinarian Recommended Solutions

Customer Support

• Deliver excellent customer service on the telephone to all inbound and outbound veterinary product callers.
• Answer customer inquiries and provide information about VRS products as recommended by the pet veterinary care provider.
• Perform general data entry as necessary.
• Focus on retention of current customers by providing courteous and knowledgeable information regarding billing and following up on any questions.
• Display professional, courteous, and efficient communication through both inbound and outbound sources, including face-to-face, telephone, and email.

Veterinary Customer Service Representative