Clinic Growth Manager

Vetcove

Clinic Growth Manager at Vetcove enhancing community engagement for veterinary clinics using data-driven insights. Developing programs and seminars to support veterinary practices across the U.S.

Posted 4/14/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Design and manage a clinic community program including newsletters, referral programs, peer spotlights, and online engagement initiatives
Develop and run clinic-focused seminars and educational webinars on topics like in-platform best practices, successful workflows, and platform updates
Develop best practice playbooks, how-to guides, and self-serve resources that help clinics maximize platform value
Lead best practice sessions to share learnings, tips, and platform updates
Analyze usage trends, sales patterns, and platform engagement to identify underperforming clinics and build targeted re-engagement plans
Monitor key health metrics across the platform to flag at-risk accounts before churn becomes a risk
Act as a feedback loop between clinics and the product team: know what clinics need and advocate for it
Leverage AI tools and partnership with the data team to build and maintain dashboards to track clinic health, engagement, and growth metrics
Prepare regular business reviews with data-driven insights for internal stakeholders

Requirements

What you’ll need

Bachelors Degree
3–5 years of experience in Community Engagement, Growth Marketing, Customer Success, Account Management, or a client-facing role, ideally in a SaaS or technology company
A track record of driving measurable growth outcomes across a large customer base
Comfort with data: You can pull a report, spot a trend, and translate it into action
Experience building or contributing to community programs, event coordination, or customer education initiatives
A natural communicator who can hold a room in a seminar, build trust in a 1:1, and write a newsletter people actually read
Highly organized with the ability to manage multiple programs and initiatives simultaneously
Comfortable shifting between program-level thinking and direct clinic conversations when the situation calls for it.
Skilled at translating user feedback and behavioral data into program decisions
Experience in veterinary, healthcare, or life sciences is a strong plus but not required

Benefits

Comp & perks

100% remote within the USA
Medical, Dental, and Vision Insurance
Automatic 401k contribution
Employee referral program
At home office set up
Bi-annual company retreats
Open vacation policy
Equity
Monthly team events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysiscommunity program developmentevent coordinationcustomer educationreport generationtrend identificationprogram managementdashboard creationgrowth marketingcustomer success

Soft Skills

communicationorganizational skillstrust buildingseminar presentationmultitaskingfeedback translationclient engagementadvocacyrelationship managementproblem-solving

Certifications

Bachelor's Degree