Very Big Things

Director, GTM Operations – Business Ops, Chief of Staff, Revenue

Very Big Things

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • Operationalize GTM strategy: Translate vertical and account plans into weekly and monthly execution rhythms.
  • Establish a consistent GTM cadence (planning, activity targets, reviews, pipeline reviews, and post-mortems).
  • Ensure target account progression is visible, measurable, and actively managed.
  • Build the revenue operating system: Own CRM process, definitions, governance, and reporting; ensure pipeline data is reliable.
  • Create and maintain outreach standards (sequences, messaging frameworks, follow-up norms, and relationship-building workflows).
  • Implement scorecards across activity quality, conversion, stage velocity, and pipeline coverage.
  • Drive accountability and execution quality: Run weekly GTM operating reviews; surface risks, blockers, and decisions required.
  • Hold sales and GTM contributors accountable to commitments and quality standards—while enabling them with better tools, templates, and process.
  • Improve execution through coaching, feedback loops, and clear expectations for quality.
  • Coordinate GTM programs and enablement: Support targeted campaigns and co-marketing programs aligned to priority accounts/verticals (light ABM).
  • Ensure consistent use of case studies, proof points, and value narratives.
  • Partner with sales leadership on enablement materials and iterative improvement of the sales process.
  • Improve handoffs and delivery alignment: Establish clean qualification, scoping, and handoff expectations so delivery begins with clarity.
  • Partner with technical leadership to align GTM commitments with delivery realities.
  • Represent CEO at internal and external events in the circumstances when the CEO cannot be present due to conflicts, family commitments, vacations etc.
  • Determine what company actions can be delegated to direct reports or need the attention of the CEO.
  • Assist in ensuring all CEO actions are completed in prompt fashion.
  • Help CEO focus on high value activities by delegating, managing calendar and helping prioritize CEO’s activities.
  • Help coordinate important events like quarterly advisory meetings etc.

Requirements

  • 3-5+ years in revenue operations, sales operations, business operations, program leadership, consulting operations, or adjacent roles with direct responsibility for GTM execution.
  • Proven ability to build and run operating cadences, scorecards, and accountability systems that improve outcomes over time.
  • Strong CRM competency (HubSpot, Salesforce, or equivalent), including pipeline governance, dashboards, and process enforcement.
  • Excellent communication and stakeholder management skills; able to work effectively with executives and sales teams.
  • Experience supporting enterprise or upper mid-market sales motions, including multi-stakeholder buying processes.
  • Familiarity with ABM concepts and coordinating multi-channel programs (sales and marketing).
  • Exposure to generative-AI concepts and how AI initiatives are evaluated and purchased in enterprise environments.
  • Experience and/or networks in: healthcare/life sciences, hospitality, manufacturing, or education.
Benefits
  • Competitive compensation with performance-based upside.
  • Comprehensive benefits.
  • Remote work.
  • Paid time off (PTO).
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
revenue operationssales operationsbusiness operationsprogram leadershipoperating cadencesscorecardsaccountability systemsCRM competencypipeline governanceABM concepts
Soft Skills
communication skillsstakeholder managementcoachingfeedback loopsaccountabilityrelationship-buildingexecution qualityprioritizationevent coordinationdelegation