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About the role
Key responsibilities & impact- Manage and develop a portfolio of enterprise clients in a B2B2C model,
- Identify and execute upsell and cross-sell opportunities within the active base,
- Directly lead 2 professionals, structuring routines, targets and development,
- Coordinate commercial relationship schedules with high-level stakeholders (C-level and board),
- Monitor and report relationship, revenue expansion and account health KPIs via Power BI,
- Organize and maintain the CRM (Pipedrive) with data rigor and discipline,
- Prepare presentations and strategic materials,
- Conduct frequent on-site client visits in the regions of operation,
- Serve as a strategic point of reference between the client and Vertem's internal teams.
Requirements
What you’ll need- Minimum of 6 years of experience in commercial roles, with a focus on account management or B2B relationship,
- Proven experience with enterprise clients and high-complexity projects,
- Experience in B2B2C models (loyalty, benefits, financial services, SaaS or similar),
- Analytical capability with use of Power BI or BI tools for KPI management,
- Availability for hybrid work (3 days in-office per week) and frequent client visits,
- Proactive, curious, organized profile with a revenue-expansion mindset.
Benefits
Comp & perks- Flex Office – 2 days remote work and 3 days in the office per week.
- Birthday Day Off – Your special day, however you prefer + points in our Marketplace!
- Life insurance (SulAmérica).
- Psychological support – Access to a platform with licensed psychologists.
- On-site massage – A moment of relaxation during your day.
- Decompression room – To recharge your energy.
- Fresh fruit in the office – For a healthy snack during the workday.
- Meal Allowance or Food Voucher.
- Fuel Voucher – to facilitate your daily commute.
- Transportation Voucher, shuttle service, or parking.
- QultureRocks – Performance management and development platform.
- Inspiring and disruptive culture – A dynamic, collaborative and innovative environment.
- Internal events and engagement activities – Social gatherings and team-building moments.
- Exclusive benefits on special dates – Because every special moment deserves to be celebrated!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementB2B relationship managementKPI managementdata analysisupsellingcross-sellingpresentation preparationstrategic planningclient relationship managementproject management
Soft Skills
leadershiporganizationproactivitycuriositycommunicationstrategic thinkingclient engagementteam collaborationanalytical thinkingdiscipline