Vertem

Account Executive, Junior

Vertem

full-time

Posted on:

Location Type: Hybrid

Location: Barueri • Brasil

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Job Level

Junior

About the role

  • Read and fully understand all clauses and items in client contracts;
  • Serve as the main point of contact for the client, maintaining regular management routines and overseeing the operation;
  • Escalate issues and conflicts to appropriate levels to ensure timely resolution;
  • Manage contract communications, leading coordination and interfacing with cross-functional teams to ensure delivery (Creation, DBM, CRM, Performance, Activation);
  • Monitor communication flows and customer journeys (prepare briefs for Creative, follow up on deliveries, coordinate internal approvals of assets with the business management team);
  • Internally coordinate client requests across different areas: Creative, Front-end, DBM;
  • Track client reports and data;
  • Identify opportunities for improvements and conduct negotiations with clients.

Requirements

  • Bachelor’s degree in Communication, Business Administration, or a related field;
  • Advanced knowledge of Microsoft Office, with strong Excel skills;
  • Excellent verbal and written communication skills;
  • Comfortable working in frequent client-facing interactions;
  • Strong negotiation skills and text interpretation abilities;
  • Ability to develop strategic action plans and proposals for clients;
Benefits
  • Flex Office – 2 days remote work and 3 days in-office.
  • Birthday Day Off – Your special day, however you prefer + points on our Marketplace!
  • Life insurance (SulAmérica).
  • Psychological support – Access to a platform with licensed psychologists.
  • On-site massage – A moment to relax during your day.
  • Relaxation room – To recharge your energy.
  • Fresh fruit in the office – A healthy snack during the workday.
  • Meal or food allowance.
  • Transportation allowance.
  • QultureRocks – Performance and development platform.
  • Inspiring and disruptive culture – A dynamic, collaborative and innovative environment.
  • Internal events and engagement activities – Team gatherings and informal moments.
  • Exclusive benefits on special dates – Because every special moment deserves to be celebrated!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contract managementdata trackingnegotiationtext interpretationstrategic planning
Soft Skills
communicationclient managementproblem-solvingcoordinationinterpersonal skills
Certifications
Bachelor’s degree in CommunicationBachelor’s degree in Business Administration