Vert Environmental

Accounts Receivable Collections Associate

Vert Environmental

full-time

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • Contact customers via phone, email, and written communication to collect overdue payments
  • Follow up consistently on delinquent accounts to reduce aging balances and resolve payment discrepancies
  • Research and resolve payment discrepancies, ensuring accounts are accurate and up to date
  • Apply customer payments and maintain accurate financial records
  • Process credit card payments, issue credits, and make account adjustments as needed
  • Negotiate payment plans when appropriate to support collections efforts
  • Respond to inbound calls, answer questions, and route inquiries as needed
  • Perform data entry and maintain detailed account documentation
  • Collaborate with internal teams such as Sales, Billing, and Customer Service to resolve account issues
  • Support continuous improvement of collections processes and workflows

Requirements

  • 2 to 3 years of experience in Accounts Receivable, collections, or a similar role
  • Proficiency in billing and invoicing using QuickBooks
  • Strong understanding of accounts receivable processes, billing, and collections best practices
  • Proven ability to track down outstanding payments, investigate issues, and resolve discrepancies effectively
  • Advanced proficiency in Microsoft Office Suite, Google Workspace, and financial systems
  • High school diploma or equivalent required.
Benefits
  • Health insurance
  • 401(k) matching
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accounts receivablecollectionsbillinginvoicingpayment processingdata entryfinancial record maintenancediscrepancy resolutionpayment plan negotiationcustomer payment application
Soft Skills
communicationproblem-solvingcollaborationattention to detailnegotiationcustomer serviceorganizational skillsconsistencyadaptabilitytime management