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Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Analyze denial patterns across payers, HCPCS codes, and product lines to identify systemic root causes to aid in the development of actionable remediation strategies.
- Conduct direct payer outreach, calling insurance representatives, and escalating cases to discover the root cause of denials and underpaid claims.
- Build and maintain denial, issue, and project tracking dashboards and reporting packages that give leadership a clear view of denials, causes, and the ongoing work to fix the denials.
- Develop methodologies in coordination with the head of RCM for denial prioritization.
- Perform root cause analysis on high-volume and high-dollar denials, documenting findings and presenting recommendations.
- Partner with coders, billers, and front-end staff to share insights and reduce revenue leakage through upstream gaps contributing to recurring denials (eligibility, auth, coding, documentation).
- Monitor payer policy changes and updates, flagging impacts to current billing practices and advising on workflow adjustments.
- Collaborate with product and engineering to provide detailed insights into the root cause of denials and assist in crafting solutions.
Requirements
What you’ll need- 3–6 years in RCM, with at least 1–2 years in a consulting or advisory capacity.
- Demonstrated experience working denials across commercial, Medicare, and Medicaid payers.
- Track record of calling payers directly, navigating payer portals, and managing the appeals lifecycle end-to-end.
- Proficiency in Excel / Google Sheets for data manipulation and pivot analysis.
- Familiarity with payer portals such as Availity.
- Familiarity with SQL.
- Experience with reporting tools or BI platforms.
- Working knowledge of CPT, ICD-10, and HCPCS coding conventions.
- Exceptional attention to detail. You catch what others miss.
Benefits
Comp & perks- Competitive benefits
- Professional development opportunities
- Work-life balance support
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
root cause analysisdata manipulationpivot analysisdenial managementcoding conventionsreporting toolsBI platformsExcelGoogle SheetsSQL
Soft Skills
attention to detailcollaborationcommunicationproblem-solvinganalytical thinking
